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Thread: How to Apply for MACS (Malaysian Automated Clearance)

  1. #1
    maddog
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    Default How to Apply for MACS (Malaysian Automated Clearance)

    UPDATE 20 Jun 2014

    Application Location

    1) For JB inward side, MACS is across the tiny overhead bridge immediately after the bike passport counterson the ARRIVAL SIDE, inside the CIQ building. If going in by car, It is on the extreme left side at the car lanes.

    [Credit luminicious ] If you're going by bus, after you reached the customs bus-stop, you have to take the escalator up to clear the malaysians custom, however instead of going straight to the counters, after you come up by the escalators you will see a MACS office. They don't require any forms or what, just 30 ringgit and your passport will do (13 months validity)

    [Credit luminicious ]
    Saturday to Thursday:
    0700 HRS to 1330 HRS
    1400 HRS to 1745 HRS
    Friday:
    0700 HRS to 1400 HRS
    1445 HRS to 1745 HRS

    2) For 2nd Link, counter is one floor above the bike counters on the DEPARTURE SIDE, use stairs/lift immediately after bike counters.

    Things you need
    1) Singapore Passport with 13 months validity and
    2) Exactly RM30 (for one year validity)
    3) Not to be on Malaysia's suspect list
    Note: 4 stamps in last month no longer required (Bro fitaqu 15-Feb-2012)
    Note: Photos no longer needed for ALL PASSPORTS, both biometric and non-biometric (Bro doremi 17-Feb-2012)

    1st timer/Expired MACS
    1) Enter into Malaysia using whitecard as per normal
    2) Get for MACS
    3) REMEMBER TO GET PASSPORT STAMPED ON DEPARTURE

    Notes on not exiting Malaysia from Woolands/Tuas
    (Through experience of bro mamu27 )
    - MACS not accepted at Bukit Kayu Hitam for entry into Malaysia
    - Exiting MIGHT have difficulty, and will need to waste time explaining to immigration officer

    Last edited by maddog; 20-06-2014 at 02:41 AM.
    MD


  2. #2
    ChaoPuzzy1968
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    fill in the actual address and vehicle numbers so that they could trace sent the bill to your house....

    one macs ,one vehicle, one house
    Life sux..Take control ..and live it and pick yourselves up now.. die later
    if the roads end ....i go off road
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    maddog
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    i din put my home address.. heh heh
    MD


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    samuelftw5
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    Woah, you did it! .

    Hmm, would you mind to do me a favour? Can ya help to check whether Great U.K passport who long-term staying in singapore may apply?

    I need this help cause i dont go second link as i stay east and im still new to bike and m'sia. Really appreciate for helping cause i wanted to visit msia more often but my stamps are limited.

    人在做, 天在看

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    maddog
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    samuelftw5,

    sorry man, no luck for you blokes from Her Majesty's land. Unless you are involved in the development of the Iskandar Region.
    MD


  6. #6
    kinwei
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    Cool, so can apply arr... so much for Iskandar and long term pass things... time to apply leave to go do liao.. Thanks for the verification.

    Stupid question, what if I just got a new passport? Which means I have to bring along the old passport to prove I went in alot of time per month?

    And, will the summons get tagged to this? hehehehe..... If so, I rather don't do...
    Last edited by kinwei; 22-01-2010 at 11:38 AM.

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    maddog
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    Quote Originally Posted by kinwei View Post
    Cool, so can apply arr... so much for Iskandar and long term pass things... time to apply leave to go do liao.. Thanks for the verification.

    Stupid question, what if I just got a new passport? Which means I have to bring along the old passport to prove I went in alot of time per month?

    And, will the summons get tagged to this? hehehehe..... If so, I rather don't do...
    dun need apply leave, application is open 24/7.

    good question, i got no answer. but old passport not very heavy right ?

    summons will get tagged to your passport and bike licence number. sticker get tagged to your passport. summons RM300, sticker RM30, passport S$70, new bike S$## x 1000. You do the math and associations yourself. dun get summons best.
    MD


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    kinwei
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    Quote Originally Posted by maddog View Post
    dun need apply leave, application is open 24/7.

    good question, i got no answer. but old passport not very heavy right ?

    summons will get tagged to your passport and bike licence number. sticker get tagged to your passport. summons RM300, sticker RM30, passport S$70, new bike S$## x 1000. You do the math and associations yourself. dun get summons best.
    Oh it open 24/7. The not so bad. Can visit it during any petrol topup trip. Hmmm, then maybe need to carry my old passport just in case.

    Well, don't get summon is of course the best. Hmmm... based on the how it operate, it seems like it the same as current pasport system.

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    Anyone wanna apply together with me.. I am actually lost. LOL If alot go together maybe teamwork will get us through... haha

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    maddog
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    Quote Originally Posted by wanaero View Post
    Anyone wanna apply together with me.. I am actually lost. LOL If alot go together maybe teamwork will get us through... haha
    LOL... or all get lost together.

    Sunday morning I think there's one group going. But a lot go also means wait very long.

    If you have all the time in the world, just bring passport, 1x passport photo and RM30. Go to malaysian immigration and ask the immigration officers.
    MD


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    wanaero
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    Quote Originally Posted by maddog View Post
    LOL... or all get lost together.

    Sunday morning I think there's one group going. But a lot go also means wait very long.

    If you have all the time in the world, just bring passport, 1x passport photo and RM30. Go to malaysian immigration and ask the immigration officers.
    LOL if all lost together die la.. but if long.. then there is company to keep all entertain tok kok sing song haha

     

     
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    where to park the bike while waiting for 2hrs at the office? is it safe?
    btw, is the waiting area air-con? thanks.
    if dun have the old passport photo, can use latest photo apply?
    Last edited by jazz_25; 22-01-2010 at 04:47 PM.

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    Quote Originally Posted by jazz_25 View Post
    where to park the bike while waiting for 2hrs at the office? is it safe?
    btw, is the waiting area air-con? thanks.
    if dun have the old passport photo, can use latest photo apply?
    I parked at area next to immigration booths.

    safe enough, I parked during peak hour, probably a few hundred malaysia bikes passed mine during the 2 hours.

    aircon waiting area

    photo I think more recent better rite ?

    my answers based on my experience at 2nd link
    MD


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    wanaero
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    saturday afternoon i go.. wooohoooo

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    wanaero
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    overslept on saturday.. Will try on sunday morning if got time hehe

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    maddog
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    latest update from 2 hours ago.

    self-help system at 2nd link is down, got to print form before going down.

    Waiting time was 1 hour and 2 hours today
    MD


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    wanaero
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    wah you work custom ah??

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    maddog
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    Quote Originally Posted by wanaero View Post
    wah you work custom ah??
    nope, i 1dto, we are good friends sharing info with each other
    MD


  19. #19
    kmax
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    Quote Originally Posted by maddog View Post
    This is for those of us not involved in the Iskandar Region Development

    Things you need
    1) Singapore Passport with 2 years validity and 4 entry stamps in the last month -they really check
    2) Printed application form - See Step 2 and 3.
    3) Passport photo on light coloured background, either uploaded or hardcopy
    4) RM30 - they did not take S$ from an applicant while i was there.
    5) Not to be on Malaysia's suspect list
    6) PSP, iPhone or any thing to kill time (optional)
    7) Time and Patience - they got more time than you, application is open 24/7


    My experience

    NOTE: Steps 1 to 3 can be performed at the 2nd Link immigration office.

    1) Goto http://macs.imi.gov.my

    2) Fill up form and upload photo, same photo as current passport photo will be good. If you dun have softcopy, hardcopy photo is accepted during application.

    NOTE: leave the Sponsor section blank, just enter a figure in the currency import/export declaration below the allowed limit

    3) Print out completed form
    -2 sided portrait on A4 paper, you might have to shrink the printout to fit A4. (Some dude went with the form printed landscape and was rejected.
    -Colour or black doesn't matter

    4) Go down to Woodlands or 2nd link Malaysian checkpoint. I got my passport stamped before going up to office, in case queue was too long, then I could abort mission. You can actually dun fill in white card and head straight to office. Then use the MACS immediately after you get it.

    NOTE: I did mine at 2nd link, if someone did his/hers at Woodlands side, please share

    5) Go towards the centre of the building. Go through door leading to a staircase. "VISA" and "MACS" are pasted on door. The door is facing the departure side of the building. Ask any immigration officer for the VOA office and they should be able to direct you.

    6) The VOA (Visa on Arrival) and the MACS counter are side by side. Go to Kaunter MACS (MACS counter) and pass passport and form and RM30 for payment to the guy. I waited at counter for 20 min before he collected from me.

    7) Be attentive to the counter, they will call for you to go register and test your thumbprint. No queue numbers will be given. A PSP/iPod/iPhone at this point will prove very helpful to kill time.

    8) Just wait and wait. Took me 2 hours. There was only a family of 3 Singaporeans living in Tg Kupang in front of me.

    9) Collect receipt, passport with new rfid sticker (attached below-of course i had to deface my details), whitecard (if u stamped passport, they forgot my white card. luckily i remembered).

    Thanks Clement Chiang...

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    Quote Originally Posted by maddog View Post
    dun need apply leave, application is open 24/7.

    good question, i got no answer. but old passport not very heavy right ?

    summons will get tagged to your passport and bike licence number. sticker get tagged to your passport. summons RM300, sticker RM30, passport S$70, new bike S$## x 1000. You do the math and associations yourself. dun get summons best.
    Erm........... will past unpaid summons be tagged to your passport?

    Sunrise @ Sg Lembing

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    Quote Originally Posted by bornfree View Post
    Erm........... will past unpaid summons be tagged to your passport?
    unpaid summos have always been tagged to your passport AND bike reg number haven't they ?

    if you go to http://rilek.com.my , need to enter both veh reg no and id number to get summon details
    MD


     

     
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    Quote Originally Posted by maddog View Post
    unpaid summos have always been tagged to your passport AND bike reg number haven't they ?

    if you go to http://rilek.com.my , need to enter both veh reg no and id number to get summon details
    unpaid summons are tagged only to bike registration number (and not to passport).
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    what if you have a pillion? does she need white card still?

    sorry im abit new to the whole msia thing
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    PaLmEr
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    Quote Originally Posted by niteblade View Post
    what if you have a pillion? does she need white card still?

    sorry im abit new to the whole msia thing
    those without MACS will still require immigration stamps and white cards.

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    Quote Originally Posted by niteblade View Post
    what if you have a pillion? does she need white card still?

    sorry im abit new to the whole msia thing
    this thing is passport specific. does she travel with your passport ?
    MD


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    There seems to be some changes in the system..... Anyone with more recent experience ? Please share.
    MD


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    updates
    21/05/2010

    pls bring exact change when applying for MACS. was at 2nd link's counter to apply and they dun have change for my 50rm. in the end, one of the officer (3 crabs i think) offer me to pay in half sgd, half rm. i paid 10rm and 10sgd.

    same thing happened with another guy who came in later with no exact change
    u need to be young and reckless to become old and wise..... if u survive


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    anyone did at 1st link before? can share?

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    Quote Originally Posted by chrislayer View Post
    anyone did at 1st link before? can share?
    the MACS counter is at the bus passenger ARRIVAL HALL, near the upriding escalator.

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    anyone can hold my hand to go do? scared lost..

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    Quote Originally Posted by Replay View Post
    anyone can hold my hand to go do? scared lost..
    Can..... next time after trips/petrol run, i show you the way....

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    Quote Originally Posted by soundless View Post
    Can..... next time after trips/petrol run, i show you the way....
    swee.. thank you soundless! tonight treat u watch movie..

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    soundless hold my hand too
    do they tag the vehicles too ??

    一路向北 4 EVER , my friend

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    Quote Originally Posted by wait4me View Post
    soundless hold my hand too
    do they tag the vehicles too ??
    Emmm.... Left hand hold replay, right hand hold w4m... then i use what to hold steering???

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    use leg..

  36. #36
    kinwei
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    Question. Lets say I am heading to Thailand. Is this MACS thing recgonise at the Malaysia Northen custom? I don't want reach there and they start asking me for the white card. Anyone with experience?

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    Quote Originally Posted by kinwei View Post
    Question. Lets say I am heading to Thailand. Is this MACS thing recgonise at the Malaysia Northen custom? I don't want reach there and they start asking me for the white card. Anyone with experience?
    so far no one with experience has posted it it, u wanna be the first?
    MD


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    MACS not accepted at Bkt Kayu Hitam chkpt.

    I rode up last April, use MACS @ 2nd Link. When i exit frm Bukit Kayu Hitam, the immigration was flipping thru my passport looking for the entry chop.
    i had to tell him there was none, coz i used MACS.

    Den on return, with great confidence, i assumed can use MACS.
    hahaha. but kena rejected. he said i needed the immigration card.
    so i pulled over, had to remove gloves n all, fill up the card.

    When rchd 2nd Link, passport needed to be stamped again. cnt use MACS.
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  39. #39
    kinwei
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    Quote Originally Posted by mamu27 View Post
    MACS not accepted at Bkt Kayu Hitam chkpt.

    I rode up last April, use MACS @ 2nd Link. When i exit frm Bukit Kayu Hitam, the immigration was flipping thru my passport looking for the entry chop.
    i had to tell him there was none, coz i used MACS.

    Den on return, with great confidence, i assumed can use MACS.
    hahaha. but kena rejected. he said i needed the immigration card.
    so i pulled over, had to remove gloves n all, fill up the card.

    When rchd 2nd Link, passport needed to be stamped again. cnt use MACS.
    Thanks for the info. Which means I will have to do the usual step of having the passport stamped at 2nd link and Bukit Kayu Hitam checkpt. Time to go dig out my white card liao.

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    Heard from my fren who jus applied that once using MACs only can go in msia for 30times w/o whitecard then after that need to use white card again..is true? or is it my fren heard wrongly from the staff over there
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    kinwei
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    Quote Originally Posted by frizen View Post
    hi.
    i am interested to do the MACS.
    i always go in by woodlands checkpoint..
    if i enter msia by woodlands checkpoint, where do i proceed next ?

    can someone teach me the way ?
    thanks !
    I will suggest you take bus in as it is easier. The place to apply for the MACS is just at the JB custom counter there. Before you go and have your passport endorsed by the JB custom counter. Look behind you, there is a room called One Stop Service or something like that. That is the place for you to apply the MACS.

     

     
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    kinwei
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    Quote Originally Posted by @is@ym@n View Post
    Heard from my fren who jus applied that once using MACs only can go in msia for 30times w/o whitecard then after that need to use white card again..is true? or is it my fren heard wrongly from the staff over there
    It can be used infinite times over a period of 1 yr. The 30 should be rm30 for the 1 yr application.

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    Quote Originally Posted by kinwei View Post
    It can be used infinite times over a period of 1 yr. The 30 should be rm30 for the 1 yr application.
    alrite thanx bro..anw any suggestion where to park if driving/riding..dont seem to see parking lots at custom when entering jb..dun wan to park @ city sq like my fren did
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    maddog
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    Updates added to 1st post
    MD


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    Quote Originally Posted by frizen View Post
    hmm.
    sounds easily if i take bus go in...
    anyway i now also no bike, i just went in msia and leave my bike for overhaul at my bike shop..

    might be taking bus in on this friday..

    so eh, i take bus from kranji mrt station right ?

    so i go to the room one stop service, and tell them that i want to apply for MACS ???

    standby 30rm
    and 1 photo ?
    The procedure is on the 1st post. Yes, just go to that one stop service centre and show them the form. They know what to do next. As for bus, I'm not sure. Cause I rode and parked at old Woodland central then walk in. After clear SG custom, all the bus can take to go to JB custom. I only know bus 170 go JB. Maybe can check SBS website.

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    if i use macs when entering JB but exiting m'sia thru, say, kedah, will i get stamped out at kedah? since i don't get an entry stamp at JB customs and since kedah doesn't use macs. or should i insist on getting stamped in at JB despite having macs?

  47. #47
    PaLmEr
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    for users of MACS who will be using their passports from Singapore to Thailand Via Malaysia. PLEASE GET YOUR PASSPORTS STAMPED! White cards are also required. Tested it myself.

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    Quote Originally Posted by PaLmEr View Post
    for users of MACS who will be using their passports from Singapore to Thailand Via Malaysia. PLEASE GET YOUR PASSPORTS STAMPED! White cards are also required. Tested it myself.
    Thanks a lot. Tested it? What happened in the end?

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    UPDATE 04 August 2010

    Application Location

    For JB town side, MACS counter is at the bus passenger ARRIVAL HALL, near the upriding escalator.

    For 2nd Link, call 07-2182400 Ext 2050 to check before going down, counter is one floor above the bike counters on the DEPARTURE SIDE, use stairs/lift immediately after bike counters.


    Things you need

    1) Singapore Passport with 2 years validity and 4 entry stamps in the last month
    ---- They really check
    2) Printed and completed application form (Attached to this message)
    3) Passport photo on light coloured background (hardcopy)
    4) Exactly RM30 (for one year validity)
    ---- They will accept S$ at 1:1 exchange rate.
    5) Not to be on Malaysia's suspect list
    6) PSP, iPhone or any thing to kill time (optional)
    7) Time and Patience - they got more time to kill than you.

    Notes on not exiting Malaysia from Woolands/Tuas
    (Through experience of bro mamu27 )
    - MACS not accepted at Bukit Kayu Hitam for entry into Malaysia
    - Exiting MIGHT have difficulty, and will need to waste time explaining to immigration officer
    MD


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    Quote Originally Posted by wayneeeeeee View Post
    Thanks a lot. Tested it? What happened in the end?
    see 1st post
    MD


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