I was at Chiap Lee (Serangoon Rd) yesterday and their customer's service was very poor! Maybe they only entertain "Ang Mos". bcos there were two of them there. One of the twin bro was attending to them. They must go for "Customer's Service" training.
I was there to enquire the Clover water resistant jackets on behalf of my company to purchase min. 30 pcs, it cost approx. S$450 each. I asked the other twin bro whether he could give a better discount for min. of 30 pcs, his reply was 15% and he just walked away. I was surprised at his attitude towards their customers. He did not even offer me to view their collection range or provide futher info on the products. No other customer was with him at that time.
Chiap Lee will definately be out of my enquiry / shopping list!!