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Thread: Claiming from DirectAsia Insurance

  1. #1
    huairen
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    Default Claiming from DirectAsia Insurance



    Hi all

    Just wanna check if anybody claim insurance payment from DirectAsia before. Is the payment to you difficult/troublesome/delayed/etc?

    Please share your experience.
    Thank you!
    * Honda Varadero XL125V2 * Yamaha Spark T135LC 08 * Honda Foresight FES250 * BMW F650GS K72 * Honda Super4 Revo CB400 NC42 * Yamaha Spark T135LC 12 * BMW R1200GS LC K50 *

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    di_andrei
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    Just signed up with them as well so I would also like to know.

    Are you just checking - or do you actually need to claim smth?

     

     
  3. #3
    huairen
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    Anybody any experience??
    * Honda Varadero XL125V2 * Yamaha Spark T135LC 08 * Honda Foresight FES250 * BMW F650GS K72 * Honda Super4 Revo CB400 NC42 * Yamaha Spark T135LC 12 * BMW R1200GS LC K50 *

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    Wudiqingwa
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    no experience at all ,but will change to NTUC next time .

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    blacksilver
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    Default Competitive rates wonder about claims too.

    I got a quote 3rd party only 25% cheaper than NTUC which already give 10% + 5% loyalty.
    So it must be a good deal? since only 3rd party considering soon too.
    Includes named rider btw 1000cc Jap superbike quote.
    Any comments? Surely 3rd party minimum no difference right?

  6. #6
    SGGH
    is looking for a cheap TA200.
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    Quote Originally Posted by blacksilver View Post
    I got a quote 3rd party only 25% cheaper than NTUC which already give 10% + 5% loyalty.
    So it must be a good deal? since only 3rd party considering soon too.
    Includes named rider btw 1000cc Jap superbike quote.
    Any comments? Surely 3rd party minimum no difference right?
    Please indicate correctly whether you got drive to work or not or using during course of work as it will affect the premium and they will renounce cover if information is not correct. So personally i will go for NTUC as they honor claims. my friend had to pay 52k for a very weird reason, too long to type here.
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    r6ix
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    worth if no claim but worthless if unable 2 make claim (^_-)

  8. #8
    VTECR1
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    Quote Originally Posted by SGGH View Post
    Please indicate correctly whether you got drive to work or not or using during course of work as it will affect the premium and they will renounce cover if information is not correct. So personally i will go for NTUC as they honor claims. my friend had to pay 52k for a very weird reason, too long to type here.
    wah... 52K ?? pls share the story... curious... if not its ok
    not fighting the battle of words doesn't mean you are any weaker, only wiser.

  9. #9
    SGGH
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    Quote Originally Posted by VTECR1 View Post
    wah... 52K ?? pls share the story... curious... if not its ok
    to cut the whole story short.

    Car Owner: Sister
    Insurance Covered: Sister(Main Driver), Father, Son

    Son distracted and bang while exiting lot, hit a tiny bit on a rich man's mercs. Mercs claim them.

    DirectAsia called 3 of them to "establish facts". Concluded that Son should be main driver as he drives more than Sister and Father (which isn't true but there's no log to justify and how did they "find out"? They called the clueless father and established the facts from the words of the father.)
    And the void their policies, thus they have to pay on their own the claims.

    52k claim from the Rich's man's lawyer for unknown reason, the speed of clash is at carpark (so assuming 10km/hr speed hitting a passing 20km/hr)
    Dec 2005 - Sep 2007 Honda NSR 150 SP FS3*45M
    Sep 2007 - Apr 2010 Honda CBR 400 RRL
    Apr 2010 - Sep 2010 Yamaha X-1
    May 2013 - Apr 2014 Kymco Grand Dink 150
    Apr 2014 - ~~~ Kymco Downtown 300i
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  10. #10
    superspeed123
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    Not a good way of doing business. So better stick with NTUC. Cheap not always good. Thanks for sharing.

  11. #11
    VTECR1
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    Quote Originally Posted by SGGH View Post
    to cut the whole story short.

    Car Owner: Sister
    Insurance Covered: Sister(Main Driver), Father, Son

    Son distracted and bang while exiting lot, hit a tiny bit on a rich man's mercs. Mercs claim them.

    DirectAsia called 3 of them to "establish facts". Concluded that Son should be main driver as he drives more than Sister and Father (which isn't true but there's no log to justify and how did they "find out"? They called the clueless father and established the facts from the words of the father.)
    And the void their policies, thus they have to pay on their own the claims.

    52k claim from the Rich's man's lawyer for unknown reason, the speed of clash is at carpark (so assuming 10km/hr speed hitting a passing 20km/hr)
    wow..... 52k.... wats was the breakdown???
    inflated claim?? better expose them...
    not fighting the battle of words doesn't mean you are any weaker, only wiser.

     

     
  12. #12
    theblackmamba
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    52k? what was damaged?

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    Jehuty
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    Guess I'll be using NTUC next or Liberty.

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    Just take note, heard from an insurance agent friend that NTUC has too much business and claims, and not enough staff. So payouts, if any, will take a few months more than other insurers.

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    Quote Originally Posted by SGGH View Post
    to cut the whole story short.

    Car Owner: Sister
    Insurance Covered: Sister(Main Driver), Father, Son

    Son distracted and bang while exiting lot, hit a tiny bit on a rich man's mercs. Mercs claim them.

    DirectAsia called 3 of them to "establish facts". Concluded that Son should be main driver as he drives more than Sister and Father (which isn't true but there's no log to justify and how did they "find out"? They called the clueless father and established the facts from the words of the father.)
    And the void their policies, thus they have to pay on their own the claims.

    52k claim from the Rich's man's lawyer for unknown reason, the speed of clash is at carpark (so assuming 10km/hr speed hitting a passing 20km/hr)
    Wah, this kind must fight man...

  16. #16
    whitepomfret
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    Quote Originally Posted by fand View Post
    Just take note, heard from an insurance agent friend that NTUC has too much business and claims, and not enough staff. So payouts, if any, will take a few months more than other insurers.
    Which insurance companies does your insurance agent friend represent, Fand? Hearsay is not useful for us. It's also not helpful to create any bias towards any insurance company. Too many factors surrounding an incident. It could be suspicion of fraud being investigated - which often will take a long time to process. If it is, it won't matter which insurance company. First hand info is more helpful in this case.

    I've had timely claims support from all three different insurance companies I had to deal with for car or bike - whether I was claiming from them or getting them to cover me. Whatever the situation, is we follow through with good coverage of the circumstance, it will help.

    The other good thing is I got myself a good lawyer to help me draft the letter to the insurance companies. Made a very big difference for me. I'm good with my words, but my lawyer (who is also a rider) is better, and he knows the system. Money well spent. Saved me a lot of time instead of ding donging.

    Hope this helps.
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  17. #17
    cruisecontrol
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    Quote Originally Posted by fand View Post
    Just take note, heard from an insurance agent friend that NTUC has too much business and claims, and not enough staff. So payouts, if any, will take a few months more than other insurers.
    NTUC have always been thorough, especially with third party claims. They are known to vigorously defend any third party claims made against them.

    Personal experience:

    Own Damage Claim - to my car was fast, within the stated stipulated time, vehicle was repaired

    Third Party Claim - I am still waiting for the settlement of my injury claim, since 2 years ago, van nearly hit me at green pedestrian crossing causing me to jerk back my young daughter's pram and hit my knee causing it to swell and injured. The van driver sped off. Police report lodged and driver was summoned by TP based on CCTV footage at the junction. However, van driver did not lodge any accident report. Case is still dragged on and pending litigation in court.
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