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The ComfortDelGro Driving Centre in Ubi, as well as its branch office and service points in Kovan and Tampines, are shut with immediate effect from today, the 15th of July 2021. "We were informed by the Ministry of Health (MOH) today that there are four Covid-19 cases linked to our driving centre. Accordingly, we have been directed to close our operations for two weeks," Ms Tammy Tan, ComfortDelGro's group chief branding and communications officer, told The Straits Times. The closure took place with immediate effect, it said in a Facebook post at 5pm. Statement issued on CDC's website According to a statement published just hours ago on the homepage of the driving centre that is located in Ubi: In accordance with the Ministry of Health's directives, ComfortDelGro Driving Centre (Ubi, Kovan and Tampines) will be temporarily closed with immediate effect, from now till 29 July 2021. Traffic Police Tests All Theory and Practical tests booked for the period from 4.25pm on 15 July to 29 July 2021 will be cancelled and fees will be refunded by the Traffic Police. Lesson Cancellation and Refund All physical lessons (practical, simulator, internal evaluation, eTrial test, 2B circuit training, 2A & 2 orientation, VPC and LDCS) that are scheduled at our Centre from 4.25pm on 15 July to 29 July 2021 will be automatically cancelled and lesson fees will be refunded into your store-value account. Automatic cancellations of these lessons will not affect your cancellation count. Online theory lessons will be conducted as scheduled. Driver Improvement Point System (DIPs) and Safe Driving Course (SDC) DIPs and SDC courses scheduled from 16 July to 29 July 2021 will be cancelled and the fees will be refunded into your store-value account. Please check online for the next available date. If you are affected by the Letter of Offer’s validity period, please approach the Traffic Police for an extension. eAppointment All eAppointments scheduled from now to 29 July 2021 will be cancelled. Membership extension for School and Private Learners As a gesture of goodwill, we will also automatically extend the membership of all learners by six months. This applies to all valid school and private learners’ membership. We are deeply sorry for the inconvenience caused and thank you for your understanding and patience as we do the best we can to address your concerns via LiveChat and our online Enquiry Form during this period. We will continue to keep you updated through our Facebook and website should there be further developments. The ever familiar "Motorcycle Training Reporting Counter" It is not known if the closure will be extended once contact tracing measures begin and what steps the centre will be taking to disinfect the premises before it re-opens on the 30th of July. We will update this article as more information is released. If you have friends or family who are currently a leaner rider from CDC, please share this article with them to inform them! If you would like to know more, you can follow us on SingaporeBikes.com or our Facebook and Instagram to keep up to date with the latest news and happenings in the local motorcycle scene. Class 2 learner motorcycles located at CDC
NOTE: Affected students will have received an SMS with regards to this notice. Please cancel your lessons with immediate effect and you will be refunded for lessons booked. Student who are turned away at the centre without cancelling your bookings will not be refunded. Full article and information below: SINGAPORE - Customers of Bukit Batok Driving Centre (BBDC) who live in the Bukit Merah View area will be temporarily barred from entering the centre from Monday (June 28) in the light of an "active cluster" of Covid-19 cases in the area. In a post on its website on Sunday, the centre said BBDC students who live in Bukit Merah View were told to cancel existing lesson bookings immediately, and that no refunds for their lessons would be given if they are denied entry to BBDC. Announcement from BBDC's website "The affected customers will receive an SMS from us. Customers with existing lessons, please cancel your lesson immediately," the centre wrote in the post. BBDC added that affected customers should monitor its website for the latest information on when they will be allowed entry into their premises again. Those taking theory or practical tests were instructed not to cancel their test, but to wait for more information from BBDC. When contacted by The Straits Times, BBDC general manager Ang Koh Kwee said the centre had decided on the measure as it has "a group of customers from (Bukit Merah View)". "We have big groups of customers and staff on our premises, and lessons are conducted one-to-one, so we didn't want to take the risk of infection and advised them to temporarily cancel their lessons instead," he said. Mr Ang also said that those who cancel their lessons in advance will be refunded their lesson fees. He added that the centre is unable to confirm when it will resume lessons for affected customers, but will reconsider its decision in a week's time, depending on the number of new Covid-19 cases reported daily. University student Nat Tan tried to book a theory test for July 8, but received an SMS telling her to cancel the class because she is “residing in an active Covid-19 cluster”. “I think it’s really unfair that they’re asking all those who live near or within the Bukit Merah cluster to cancel classes," said the 21-year-old. "I’m fully vaccinated, and I’ve not been to any of the affected places or asked to get tested, so why am I being banned from entering the school?” Another driving school, the Singapore Safety Driving Centre, told ST that it will be allowing entry to customers residing in Bukit Merah View as long as they produce a negative test result prior to lessons. ST has contacted the Ministry of Health for comments. Earlier in May this year, students attending lessons at ComfortDelGro Driving Centre were turned away if their TraceTogether data showed that they had been in close proximity with Covid-19 cases. The centre reversed its decision after MOH and the Smart Nation and Digital Government Office commented on the issue, saying that businesses should not use exposure alert information on the TraceTogether app to grant or deny access to their premises. Article reproduced with edits from The Straits Times - Gabrielle Ng
Saw this post on Facebook recently, thought it would be good to share with all if you have a current TP test date coming up. Bro Wee Boon was suppose to have his TP test today but was turned away by the safe distancing officer and denied entry into CDC as his Trace Together app showed that he possible had exposure to a case confirmed to be COVID positive. If you have such interactions, best to check ahead of time with the driving centre to make sure whether you can enter the premises at all, or have to change date or get a refund. From Wee Boon's post: Hi guys, just wanna get some thoughts on CDC enforcing checking of trace together app for possible exposure upon entering. I am suppose to be doing my TP this morning, but I was denied entry due to having possible exposure with the case at Vivo city. I was able to enter the compound the day before to do my circuit revision and road revision and only got to enter after explaining that I was only in the same mall and have not enter the same shop as the case. According to Student affairs officer NEO that was on duty this morning at CDC, "He doesn't care if I was able to enter yesterday as long as he is here today, he will not be letting me in." That was the only explaination given to me. I am a paying student and am I receiving such attitude. I have also tried contacting CDC's customer service and they have yet came up with a SOP to solve/rebook lesson for students that has been denied entry. Till now I have yet to get a new TP test date. I call MOH, they mention to me that because CDC is a private property they have the rights to deny me entry. But MOH point of view is if they nvr contact me to serve SHN, I would have been fine and shouldn't have been denied entry. Waited a month for TP just to get denied