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Direct asia insurance good?

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  • 3 months later...

I'm considering switching to Direct Asia or FWD insurance, as both seemed cheaper than traditional AXA,Mitsui or NTUC.


Kindly share comparison and claim experience if any. Appreciate it, thanks

2011-Present: SilverWing SW-T400

2003-2011: X9 Evo

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  • 3 months later...

I have been using DirectAsia for quite a number of years. I like the fact it is all online, so buying and cancelling is online as well, very fast and seamless. But, I feel the customer service call centre was quite slow that day when I was urgently needing to get a same day policy.


Claims wise, I have never claimed for bike and hope I don't ever need to.


For travel insurance though, I have claimed. It was all done online. I sent them evidence and they sent me my claims through my bank. Very easy and I was a satisfied customer.

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