just wanna share a very 'memorable' incident which had happened to me at the dealer ship today.
my bike had just completed its major service offered in its service package,
this is the story..
on 'day 1' i went to the dealer to send in my bike for my last service in the package, and also told them to check on my tires as there was a leak, not major just a minor leak which the pressure drops about 10 to 20 psi every 4 to 5 days, maybe due to the temporary patch which i had (due to a nail going through my tire on my last trip to kijal) so they took my keys, and i waited, while he went out to attend to an angmor customer.. so wondering if i could go, i ask the guy attending to me, "excuse me, by what time would i be able to collect my bike, he said not today as its a major service.. so i told me that i got plans that night, and i'll come back the next day, he said ok, n returned my keys
day 2, ( a week later, cause i received a call the next day after day 1, that they have alot of bikes to my service had to be rescheduled, no problem for me on this)
I send my bike for service, i told that same guy, no need to check my tires as ive already went to a bike shop n they check (for free) n are not able to find the leak. left my bike there after the usual procedure
day 3 i received a call from the dealership by the name of 'robin' was talking to him about my plugs n stuff, and the second call i received from him was inform me that my bike was ready for collection, i asked if i needed to pay anything? he said no
Day 4, i went to collect my bike, as with other days collection was just max 15 mins, i went there at 1.15pm, my work starts at 2, (my work was nearby there too), i approached the guy at the counter and informed him that im here to collect my bike, after he made a call, i waited.. waited till 1.50pm then my bike came down, and ridden by a guy wobbling all the way while riding my bike, and jerking my bike as if he dont know how to control the bike.
he parked the bike, and took a good half a min ( i was observing him all the way) trying to get down the jiffy stand, he managed to get it down after i had to put my leg and take out the stand myself.
there i was already late for work, the key was passed to the old man sitting inside the service center office, he was attending another angmor guy at the counter making calls here n there, in his own pace, ok, after that it was my turn, he took the document n went out to inspect my bike, and told me that i would need to make a payment, i thought it was for abt 1.5 bucks cause i glanced on the number 1.5 as he was looking though the job sheet he was holding.
went into the office together to make payment, only later to be told that it cost $80.25!! i really wanted to argue but since i was freaking late for work, so i rush to work n give them a call to give them a piece of my mind.
seriously WTF man u said they took out the tire to inspect and it cost $80.25!!?? ive already told u that a bike shop had already checked for FREE, and u still wanna check!!??
KNN if the problem had been fixed atleast i dont mind paying that 80bucks, but the leak is still there and on top of that, when i rode my bike, NOW my clutch is so far away almost at the end, and i cant even Fking handle lock my bike!!!??? these problem was something you guys had created.
This is my side of the story, the guys at the dealership you knw whom i am, and, you said that you call me tomorrow, and i expect a call by tomorrow!!
the rest of you guys, think really many times before you leave you bikes to these jokers