Bad Experience With Future Motoring (Advice Needed)

[Desmond_Teo]

Hi Guys, this is my experience with this certain bike shop. Went for servicing, change engine oil, oil filter, spark plug and engine mounting after i went for inspection at STA. Left the bike shop, engine oil leaks and bike jammed. Went back, boss told me my engine already leaking b4 i service. Repair cost $1100. My bike don't have engine leaking problem b4 hand. I was furious and asked why i wasn't told if my engine was leaking during servicing. He offered me to pay half while he bears the other. I'm not going to pay the cost. Will be able to produce receipt of servicing if needed. Can some professionals or old birdds give me some legal or action advices?

Edited October 1, 2009 by Desmond_Teo

[shorty]

is it same as future scootering?

[Desmond_Teo]

No comments. the one at kallang. beside ah boy workshop. the oil actually leaking from drain screw. But he said it's from engine then drip to drain screw that's why. omg.

Edited September 30, 2009 by Desmond_Teo

[ulysses_sc]

Let's be fair here. It is not possible to cause your engine to leak by simply changin engine oil, oil filter, and spark plug.

 

When you say engine leaking, where is it leaking from? The only possiblity is engine oil leaking from the drain screw, and oil filter cover (if any). However, leaks from these places are usually not severe enough to cause your engine to jam.

 

It will be good if you can calm down, and tell us more details before jumping to conclusions.

[racingter]

any issues with the motorshop itself...should be settled with them....posting of name of the shop,or any kind of accusations/false alarm caused might get you into legal issues.

 

 

 

 

 

 

 

 

regards,

racingter

[BottleCap]

bro maybe u wan to edit the motor shop name abit?

[Deltaboi]

if he does have dealings with the shop, is he not able to share his experiences?

[NaRuTo13]

if he does have dealings with the shop, is he not able to share his experiences?

 

because money make the world goes round.. 1 word alone in dispute, the one with money can easily sue him for much more monetary gain..

[Evo1809]

Let's be fair here. It is not possible to cause your engine to leak by simply changin engine oil, oil filter, and spark plug.

 

When you say engine leaking, where is it leaking from? The only possiblity is engine oil leaking from the drain screw, and oil filter cover (if any). However, leaks from these places are usually not severe enough to cause your engine to jam.

 

It will be good if you can calm down, and tell us more details before jumping to conclusions.

 

I agreed we need to be fair here but I find that it is "possible" to cause a leakage just by changing engine oil.

Usually, 2 possibilities on the leakage; maybe the drain nut worn off already that's y oil leak n the engine ceased or maybe the mech tightened the drain nut with too much force & caused the oil sump to leak. But both scenarios I think the mech should inform the owner abt the leakage before letting him collect the bike and rather than telling the customer his bike ve oil leak problem when he return to the shop.

Anyway, heard alot of bad feedback on this particular workshop.

[zyrofillica]

more details please? Like when did it jam? Amount of oil left in sump when it jammed? Mileage of engine etc. Yours is a scooter?

[BottleCap]

bro have u tried talking it out with the boss of the motor shop?

[Desmond_Teo]

tried talking to him. But he said it's my bike engine already leaking. but on my side, even it's my engine was already leaking, how come i wasn't informed during or after servicing? End result is he only will bear half of the repair costs. I'm not satisfy with that becos he shld be responsible. But he end up telling me, during servicing they won't check engine. What kind of servicing is this? and by the way i did change my engine mounting which is just below the engine, and if it's leaking, the mech will be able to notice it.

[Stoned]

Other than the agent, I think most bike shops normally don't check out your bike when you go for servicing. They just change consumables. Usually, you have to tell them what to change and they will do just that.

 

Of course, there are good mechanics out there that do go the extra mile and tell when something is about to fail so you can change it preemptively. But IMHO they are rather few, which is why having a trusted mech is important to any bike owner. Try not to go to other shops unless there's a good reason.

 

I think it's also important to be sensitive to slight differences in the operation of your bike as the rider, so you know immediately when something is amiss.

 

I'm a mechanical idiot as well, but with the help of a good mechanic and kiasu maintainence, I get along pretty fine.

[shaunz]

no future business from me i guess

[BottleCap]

there are alot of other gd scooters shops around.....

[Deltaboi]

tried talking to him. But he said it's my bike engine already leaking. but on my side, even it's my engine was already leaking, how come i wasn't informed during or after servicing? End result is he only will bear half of the repair costs. I'm not satisfy with that becos he shld be responsible. But he end up telling me, during servicing they won't check engine. What kind of servicing is this? and by the way i did change my engine mounting which is just below the engine, and if it's leaking, the mech will be able to notice it.

 

food for thought...

if the problem lies entirely with ur bike's engine, y is he willing to bear 1/2 of the costs?

 

wont all bike shops lose money this way?

[stitch.979]

It seems unfair that evryone is listening to one side of the story with no pix to show the real problem. I was there when they were dismantling the engine. If the leak is coming from the drain screw or the filter, then how is it possible for the oil to travel all the way up to the block and cylinder head. It is a blown gasket. Look at the block and cylinder head condition. I've faced the same problem before. And I had a blown oil seal. My block and cylinder head was clean until the gasket blew. I do not know how long yours has blown but they are already going the extra mile by agreeing to bear half the cost and yet not appreciated. They r prepared to make no profit in the repairs, while you want to profit by having a free full overhaul. Its an FX plate.

 

If i call a TV repairman to repair my old TV remote. He came and repair, but didnt know my TV color tube gonna spoil. Following week TV has no color. So i ask to replace with a new TV. Makes sense?

[kennyseaw]

trying to help become.....

Edited October 2, 2009 by kennyseaw

[kennyseaw]

Hi Guys, this is my experience with this certain bike shop. Went for servicing, change engine oil, oil filter, spark plug and engine mounting after i went for inspection at STA. Left the bike shop, engine oil leaks and bike jammed. Went back, boss told me my engine already leaking b4 i service. Repair cost $1100. My bike don't have engine leaking problem b4 hand. I was furious and asked why i wasn't told if my engine was leaking during servicing. He offered me to pay half while he bears the other. I'm not going to pay the cost. Will be able to produce receipt of servicing if needed. Can some professionals or old birdds give me some legal or action advices?

 

I had expain every single thing to you on the spot and the engine was taken out infront of you with The oil nut was lock with one 0-ring and the oil filter also lock with 1 0-ring and is tighten. "there is 3 customer to be the witness too"

 

I just dun wanna talk to you too much because you dun understand wat i am trying to explain, you just dun get the point but keep telling me before you service your bike your bike got NO PROBLEM.

 

To prevent any unhappy or more longer further discussions, i offer you to pay only half to close your case but i did not admit is my guys problem.

 

Now i will take back what i offer you, you will need to pay the full amount in the repair cost with no discount rate. You can choose to tow away the bike, but there's still labour cost involve.

[kennyseaw]

Let's be fair here. It is not possible to cause your engine to leak by simply changin engine oil, oil filter, and spark plug.

 

When you say engine leaking, where is it leaking from? The only possiblity is engine oil leaking from the drain screw, and oil filter cover (if any). However, leaks from these places are usually not severe enough to cause your engine to jam.

 

It will be good if you can calm down, and tell us more details before jumping to conclusions.

 

after the servie is only 1-2 day. The leaking come between the cyclinder block and cyclinder head, both cyclinder fill with oil and DUST, someone had post the picture, now i think you can understand, cheers.

[kennyseaw]

food for thought...

if the problem lies entirely with ur bike's engine, y is he willing to bear 1/2 of the costs?

 

wont all bike shops lose money this way?

 

to pay half is because i dun wanna spend more time "1hr plus" to explain as he dun understand at all but just keep saying i got no problem before i come here for service

[asmi]

Kudos to the bike shop owner for explaining and letting the forumers here have a better picture, and also, offering half of the damage cost.

 

Both side has said its views. Now now.... i think Ts need to hear from bikeshop. Maybe its really true that your bike has already been leaking before..

 

I just find the shop is quite suey that it happened right after TS serviced his engine.

 

I have no relations with the bike shop, and i don't even know where the hell is it and who is the owner.

 

I have my own trusted mech and i have never switch mech. He checks everything before i go off, even ride my bike first to see any problems with it.

 

TS, maybe its time for you to find your own mech.

 

Just my thoughts.

[three]

The leaking come between the cyclinder block and cyclinder head, both cyclinder fill with oil and DUST, someone had post the picture, now i think you can understand, cheers.

 

To TS, it is impossible to have a leak is between the cylinder block and head right after changing engine oil and filter. From the pictures, it looks like you were having this problem months ago.

[SW9000]

Hmm.... I was at the bike shop when the bike was stripped.

 

The oil stain on the engine block could have been formed weeks if not months before.

[Desmond_Teo]

1 point need to clear. i do not know my engine is leaking during servicing and after becos no leaking situation happen b4 to my bike. After kenny strip up the bike. i agrees tat my engine got old oil stains, no comments about that. But changing engine mounting , engine oil , spark plug and oil filter and if it is leaking or already leaking for months/weeks, u tell me u won't notice? u go to 10 bikes shop, i bet 10 bikes shop will tell it's who's fault. And jus a few hours after changing oil, my bike jammed. That is very sianz. For your info, i'm in car trade, do link with few workshops. Of cos i did my homework b4 i wanna comment anything here. Most important of all, i did not ask for full new parts, i ask for 2nd hands which can get my bike move! and i was charged $1100.