Really BAD cust service at ASP

[skybin86]

wa so cui ah? i think toh guan still quite okay..

[yan11]

register in aug.n this is ur 2nd post...

 

hmmmm

 

 

on behalf of all keyboard jockeys in SBF, i duly and sincerely apologize for not giving enough 2 cents to every thread there is, chief post-man.

 

we pledge to be more active in our forum participation, and to aim for greater heights.

 

to the TS, go back there, look for the manager aights. no need to wait for him/her to come here. good luck buddy.

[kano]

not happy bycott shop la!

[.Hack]

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Another one of the the low life b@stard spammers. Recently alot of them in SBF.

[-Imran-]

Didnt know their service that bad..

[Kazuma]

don say changi service is good, I experience it before from ASP changi, 1 is the clerk the other is the mech.

They say they are the cheapest that no 1 dare to challange, So I Fxxx care their words & procced to Looi's buy new bike.

Ah Lee explain in details & no hazard on paper word, payment & trust worth also

Thumb up to Looi's & Thumb down to ASP

[mimihafildaq]

Bought my bike from ASP Changi...i have no bad experience with the ppl there. Maybe different place diff lor...maybe u can complain to the boss directly. I dun think its fair to boycott ASP just bcoz of one irresponsible soul.

 

Just my 2 cents...

[Guest NPNT]

Actually i tink cheapest is BP.

[Yatz86]

yeap agree with newbie cheapest is BP, but BP also got reputable "customer sales service" if u know what i mean

[Guest NPNT]

nvr encounter such prob sia.

[racingter]

maybe sgoon like that. u got try changi? service bagus. i got go to sgoon 1 b4, compare to changi 1, mer tou may you. oya, u were the 1 that posted in the so called 'best bike forum in singapore?'

 

Big boss in HQ lar...

[racingter]

Another one of the the low life b@stard spammers. Recently alot of them in SBF.

 

No wonder kana banned!!!!

[eement]

ya i oso have not encounter any problem

 

i bought my s4 for the sales uncle

[mctoy77]

ya lah they r like tat one me one of asp srgoon customer too..they try to chop me when i wan to sell my bike back(break even)price and asking too much..but if i wan to trade with another bike from their shop they give me gd price...poor sales ethics..

[mctoy77]

nw prefer to look for kok ann at toh guan...do gd sales with logic explanation..reasonables

[chiam]

ASP changi is the head office.. wilson, Ah di , Ah boy are some guys who seemed more interested in business and customer care.. but still when u do your bike there you must really look hard at the things done.. for example my paint work ,, i was charged over 500 for a 2 tone paintwork but still there were laqour blots haiz.. had to wait super long.. sometimes i wonder if big companys are unable to fully take care of their customers due to the high level of people there. perhaps smaller bike shops do better?

[SparkerS1]

so far i got no issue wif ASP, quite okie to me

[Zai TZM]

i bought my TZM at asp ubi sales rep ah seng.. no such prob encounter.. service up to my expects.. TS i think u better deal wif the bosses much better.

[KENFOO_18]

To bikers and TS,

 

Ppl just do not feel the pain unless they have been bitten.

 

I think TS only want to remind such things happen.

 

Do make sure all issue discuss properly.

 

Even shop managers and supervisors also the same,not only the salesman.

[R1985]

been a supporter to ASP for 3 years... got a 4th bike from them recently... it depends alot on the knowledge you have.. ask around before you decide which shop to purchase your bike from... Simple thing is just quote the best offer you were given to em to see if they are able to give you a better offer..

 

i belive all sales man will wanna make as much commission as possible(who dosnt) so at time you have to forgive em but if you show that u know your stuff den they just have to be very honest with you...

 

As for ASP bad customer service or whatever i belive if you ride down to wilson and complain to him i belive he will be more then willing to help you.

 

Anyway isnt it harder to manage so many branches just comparing to one Looi's branch...(no offence though)

[PaulKWZ]

I am not saying all branches are bad. It has several factors that might contribute to the experience between the customers and the sales people. sometimes it also depends on the mood of the salesperson that day. I believe every shops received their good and bad compliments. When i give feedbacks, i do hope it is not use as a weapons but more for a life experience. My single experience is not fair to determine the quailty of the shop. Moreover, if the shop is really terrible then it wouldn't be ablt ot open so many branches. Everything does have pros and cons.

[benny 1o]

i bought my bike from Mark, last time changi but now serangoon liao.

he's de tall and dark guy. very frdly during sales and after sales too.

 

advice - look for him if u go serangoon.

Cheers all!

[Wayang]

yes.. mark

 

tall, dark and hmmm.. handsome i suppose.. in a cheo hoo beng sort of way..

[benny 1o]

yes.. mark

 

tall, dark and hmmm.. handsome i suppose.. in a cheo hoo beng sort of way..

 

yeah yeah. tats de one. LOL!!!

[valwilder]

mark is good but other salesman suck.

do agreed with TS. after sale give that no care attitudes .