Do not order Tingkat from Mom's Cooking!

[Kan]

My mum had bad experience with Kelvin from Mom's Cooking. I read that he is the boss.

She ordered for Tingkat from this Kelvin, he said payment can be by Cheque or Internet Banking. Then my mum asked for the bank details, he MIA-ed. As it was close to the Tingkat start date already, my mum enquired what happen, is the order confirm or not and what is the bank account details, why is their service like that when she's ordering a Trial Promo. Below is his reply.

 

 

" Firstly, we are mom’s cooking pte ltd Not Mom’s Kitchen. Secondly I did not receive your email. Lastly, you are free to share whatever experience you had.

 

 

 

Thanks U

 

 

 

Kelvin"

 

 

Such company should be boycotted and close down, let the good and sincere ones survive!

[Silent Hunter]

Ok lor, since he say share, what you waiting for?

[Kan]

LOL this Kelvin an n *******. Extracted from Singaporemotherhood.

 

while buffetparadize food is better than others...i must say that i am amazed at the sheer rudeness of the boss kelvin. i had an issue with 1 of the delivery and gave a call to clarify & gave my feedback. The intent was not to seek refund but clarifications. He felt that not only was he not in the wrong, he also need not make any apologies about his attitude! i said that for the amount of price i'm paying, I should at least get better customer service..and guess what he said 'sorry, i'm not obliged to provide excellent customer service' my god, the sheer arrogance! my blood really boiled after tt conversation...after dropping off the line, i was cursing and swearing to my colleagues and blaming myself for being so stupid as to pay him in full upfront...in fact i cursed him that he will walk into a wall and break 1 of his toes...my colleagues actually said tt I'm too nice! I have used other delivery service before..and honestly they will realy bend over backwards to see what they can do for you...in fact, I have to recommend this Jeslyn from Neo Gdn...she was really wonderful! but the quality of food can really vary..some days can be good, but some days can be really strange and pathetic looking....i really wun recommend any1 to try out buffetparadize...not worth your time giving such pp biz...i rather go back to neo or try someone else

 

post by: "babsupplies"

.net/forum/topic.asp?topic_id=19699

(go to singapore google and search for buffet paradise and you will see posting at this website)

 

Author Topic

mummyeny

 

 

Singapore

49 Posts

Posted - 04/02/2008 : 16:09:41

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Dear All

 

I was very angry the last few days.

 

I had been a customer with this company Buffet Paradise for Tingkat dinner for more than 1.5 yrs and hd recommended many friends to their service.

 

This company claimed to serve food LESS OIL, LESS SALT, NO MSG. Although their prices are amongst the most ex for tingkat dinner in Singapore, I hv chosen them cuz their food has no MSG as I'm a nursing mother and do not really hv time to cook dinner.

 

However, some months back, the taste of their food started to change and as I'm with them for quite some time, I tried not to be oversuspicious. However, recently, I get more and more thirsty after eating their food. Also my dd too. I started to feel unwell too.

 

I went to check their website. They hv secretly taken out the NO MSG clause in their site without informing their customers. I was very very upset cuz I'm currently pregnant with #2 and to imagine feeding both my babies with food full of MSG is devasting. I called up the company the next day and they confirmed my worst thought. They had been adding MSG since (god's knows when) claiming MSG helps to preserve food. I was furious, and I questioned why they didn't inform all the customers and they said the boss thought it's not important, anyway all TINGKAT dinner caterers add MSG. I was very very mad. I was so cheated and decepted being a longtime customer. one of the staff said she was instructed to tell customer only when they call to check about this MSG thing. And the staff said although they received some customers who had discovered about this quite some time back and some had felt sick after consuming their MSG food like diahhorea and vomiting because allergy to MSG, this Company continue to hide this fact. So I demanded to talk to the boss which called back and told me the exact same thing. He certainly didn't feel sorry about it. So I asked him so how do I trust his company who is also serving confinement food to mothers if they will add anything strange in the food, he said it's up to me.

 

To all friends whom I recommended their tingkat service, I'm sorry.

To all mothers who wants to use their confinement food or is using currently, PLS THINK TWICE as the company is obviously unethnical, dishonest and hungry for money.

 

================================================

 

these caterers share the same factory address but with different names. have you guys find out about this? the food may be prepared by same factory and sent out under different company names.

 

1) provide confinement food. also claimed that no MSG is used when it shared the same factory?

Natal Essentials - Traditional Confinement Meal Deliver to Your Door Step

Natal Essential

Blk 15, Woodlands Loop, #02-42 Woodlands East Industrial Estate, S738322. Tel: 6755 4747

 

2)provide home meal delivery

http://www.buffetparadize.com/

Buffet Paradize Pte Ltd

Add: Blk 15, Woodlands Loop, #02-42 Woodlands East Ind. Est, S738322. Tel: 6755 4466

 

3)claim that no MSG is used?? Is this really true after sharing the same address with the above??

Mom's Cooking

Mom’s Cooking Pte Ltd

Blk 15 Woodland Loop #02-42

Woodlands East Industrial Estate

Singapore 738322

Tel : 6755 4466

Fax: 6752 8667

Email : [email protected]

[Murphy]

any more recommendation of tingkat??

[Kan]

any more recommendation of tingkat??

 

Tried Neo Garden, not bad

[crazydj]

Don't mind me asking, what is Tingkat?

[Murphy]

Tried Neo Garden, not bad

 

Roger. I and my wife decided to take select catering

[mechwira]

Don't mind me asking, what is Tingkat?

 

'tingkat' used to refer to these food containers:

 

http://www.chinese-food-delight.com/images/chinese-food-container-tingkat.jpghttp://capitalandinside.com/images/stories/no-tingkat.jpg

 

'tingkat' is malay for 'storeys', referring to the tray having stacked containers like a several storey building. typically bottom most container is rice, and the upper containers contain dishes. always carried by workers for lunch.

 

but today, essentially you do a regular catering of rice and dishes, they call it 'tingkat' even though the classic containers are never used anymore.

[Silent Hunter]

Now very scared.

 

My wife ordered Post Natal meal $1,500 ++

Don't know if got MSG.

[ahcaibiker]

saw one of their despatch bikes along amk ave 5 heading towards hougang this afternoon... jiu hu kup.

[dunhill18]

whao dat bad huh,guess home cooked still da best ya even if it's simple dishes

[crazydj]

'tingkat' used to refer to these food containers:

 

http://www.chinese-food-delight.com/images/chinese-food-container-tingkat.jpghttp://capitalandinside.com/images/stories/no-tingkat.jpg

 

'tingkat' is malay for 'storeys', referring to the tray having stacked containers like a several storey building. typically bottom most container is rice, and the upper containers contain dishes. always carried by workers for lunch.

 

but today, essentially you do a regular catering of rice and dishes, they call it 'tingkat' even though the classic containers are never used anymore.

 

Chey... I called them tiffin carriers even when i was a young kid. I didn't know the local slang for this was tingkat. Haha. Thanks for the insight.

[Kan]

Now very scared.

 

My wife ordered Post Natal meal $1,500 ++

Don't know if got MSG.

 

Waha! Donno sia~ you call that Kelvin to ask lor, maybe he will tell you scared don eat haha

[Silent Hunter]

The webpage got state no MSG. Don't need to call lah, he so attitude one, call also no use.

 

Hypothesis is that why CEO have to answer phone call like recept is because all the workers "Bei Tahan" him all run away!!! Hahaha

[Annal606]

whao dat bad huh,guess home cooked still da best ya even if it's simple dishes

http://bookstoday.info/ho/god.jpg

http://bookstoday.info/lo/dark.jpg

[sstar]

yah. always check reviews and trial before ordering for confinement.

Learnt a hard lesson for our first time. Order confinement food from here. Not oily, on time delivery.

You may want to check out too. http://www.nannysos.com.sg/confinement-food-catering/