reconditioned HPs...

[cable guy]

Will telcos like M1 actually use reconditioned handphones, pass them off as brand new and sell to customers without them knowing?

 

bought a brand new handphone a few days back, check thro the hp thoroughly when collecting,the first set had a dead pixel, the second one seemed fine.. but onli today found out that there are fingerprints beneath the Lcd cover.... on the Lcd itself... And my hp 6680 suposed to be non removable cover... (tho can take out la, but i nvr touch) reason i didnt see it that day was because under indoor light cant realli tell... onli todae was msging in the hot sun then realise, at first tot its below the screen protector, go hm take off clean le still like tat...

 

could the hp been a faulty returned set by another customer, after reconditioning, fitted with a brand new cover and sold to me?

my was bought at discount which m1 gave so that i will keep my line.. and m1 cust service specifically told me to go down bugis to collect..

[ahzhi_scooter]

welll i think pple hav heard of reconditioned phones that are used by M1 , starhub , singtel .... i have heard rumours from frenz b4 ...

[Guest Fragile]

go back and complain..

[cable guy]

they deny i also lppl.... :mad:

[LobsterSalad]

When cust complain they take bk 1 to 1 exchange. after that they repair then refurbish as a new set.

[cable guy]

they told me they no longer do exchange... any prob go straight to nokia.

[LobsterSalad]

Originally posted by cable guy@Oct 25 2005, 09:08 AM

they told me they no longer do exchange... any prob go straight to nokia.

Thats a smart move!

[cable guy]

surprise surprise!

m1 swaped for me a new set!

maybe becos onli 3 days...

but they KEEP insisting that its a brand new set and that those are not finger prints.. :nono: (yeah rite)

[LobsterSalad]

Originally posted by cable guy@Oct 26 2005, 10:03 AM

surprise surprise!

m1 swaped for me a new set!

maybe becos onli 3 days...

but they KEEP insisting that its a brand new set and that those are not finger prints.. :nono: (yeah rite)

haha congrats! their reputation at stake ma.

[cable guy]

Already shaken... in my eyes... definitely wont renew contract with them anymore...

[nivleK1985]

wow something to note...

muz check when i buy phone from starhub also...

 

since got rumours muz check properly

jialat lei like that...

 

major provider doing these.

if small retail shop still can understand. diaoz....

[LobsterSalad]

Originally posted by cable guy@Oct 27 2005, 11:10 PM

Already shaken... in my eyes... definitely wont renew contract with them anymore...

not onli M1 la... others also.. that time my fren bgt fone.. when come home realised theres a contact called Koh alreadi saved in phone memory..

[LobsterSalad]

Originally posted by nivleK1985@Oct 28 2005, 12:35 PM

wow something to note...

muz check when i buy phone from starhub also...

 

since got rumours muz check properly

jialat lei like that...

 

major provider doing these.

if small retail shop still can understand. diaoz....

they usually repair then sell again lor.. coz basically its still very new.

[mr suave]

not reviving old thread but i just wanna clarify that the set that the topic starter got, was maybe the last set at tt point in time, thus it has been opened up and shown to customers, that explains the finger prints.

 

m1 might have forgotten to communicate to customers abt it.

[sheep]

When u buy a phone from telcos, chech for torn security labels or torn shrink wraps. Those are tell tale signs of phones that has been issued already. best if the person open the seal or shrink wrap only infront of you.. and reject if any flaws are found

[Unagi]

Will telcos like M1 actually use reconditioned handphones, pass them off as brand new and sell to customers without them knowing?

 

bought a brand new handphone a few days back, check thro the hp thoroughly when collecting,the first set had a dead pixel, the second one seemed fine.. but onli today found out that there are fingerprints beneath the Lcd cover.... on the Lcd itself... And my hp 6680 suposed to be non removable cover... (tho can take out la, but i nvr touch) reason i didnt see it that day was because under indoor light cant realli tell... onli todae was msging in the hot sun then realise, at first tot its below the screen protector, go hm take off clean le still like tat...

 

could the hp been a faulty returned set by another customer, after reconditioning, fitted with a brand new cover and sold to me?

my was bought at discount which m1 gave so that i will keep my line.. and m1 cust service specifically told me to go down bugis to collect..

 

Very possible. I had a similiar bad experience when my supposingly 'new' phone had a dead pixel, but it only came out on photos taken with the phone, (which explains why I didn't notice it during purchase). I believe there was a problem with the camera. There were also fingerprints but I was so excited over the new phone it didn't strike me that I might be holding a rejected set.

 

they told me they no longer do exchange... any prob go straight to nokia.

 

That was what they told me for my SE phone as well.

 

wow something to note...

muz check when i buy phone from starhub also...

 

since got rumours muz check properly

jialat lei like that...

 

major provider doing these.

if small retail shop still can understand. diaoz....

 

Please do check. My bad experience (related above) was from Cherry Mobile, authorised by Starhub.

 

not reviving old thread but i just wanna clarify that the set that the topic starter got, was maybe the last set at tt point in time, thus it has been opened up and shown to customers, that explains the finger prints.

 

m1 might have forgotten to communicate to customers abt it.

 

TS already said that the fingerprints are beneath the LCD cover.

 

When u buy a phone from telcos, chech for torn security labels or torn shrink wraps. Those are tell tale signs of phones that has been issued already. best if the person open the seal or shrink wrap only infront of you.. and reject if any flaws are found

 

I tried that once, the people at Starhub told me that ALL their sets are opened (security seal broken), as they need to put the dealer's stamp on the warranty card when they receive the phone.