Advertiser : HKL

[danielsin2]

actually.. he wasnt dishonest.. he just didnt tell u cos he was busy, it slipped off his mind.. maybe u shld ask.. cheap or professionalism??

 

jus my tots..

[fattsum]

thanks for sharing.... i feel bad for u.... happened to me sometime (not same shop).. but what can i do.... jus give our business to other shop lor..

[roseonfire]

I experience same thing before aso..i went ther coz my fren recommend me to d shop. I notice that they pay more attention to big bikes more than small bikes.. as in some of d mechs ther.. and aso more attention to regular customers.. which is like not fair lah.. coz dat time i waited to long jus to change EO n spark plug.. bikes tht came after me aso did their servicing.. like cutting Q.. in d end, i jus walk over to a small ahpek shop on d other side .. ther was no crowd ther and i managed to even do other stuff to my bike. Im jus sharin my experience. thats all. BUT IVE TO mention d owner of d shop is very friendly n good. Its only some some blacksheeps in d crowd.. thats all. Peace.

 

SINCE then, i rather go bike shops that has good customer service than anything else. I dun care abt d money as in expensive or cheap or watsoever. Wat matters is how they treat their customers. Coz we pay for wat wE wanna get u see.

[YahooRider]

Honest is important .. if not we cant afford to pay tat my view of point .

[warrior.c.o.n.p]

Honesty, good customer service n cheap... so far i nvr had any xperiencing anything like this b4.. i've being careful n think twice bout the bikeshop tht i need to send for servicing or etc...

[YahooRider]

Go at yr own risk

[redname]

honesty is the most impt, i rather let a honest guy do my bike even when i know his prices are a bit steep but at least i know he doesn't change things tht doesn't need to change. A dishonest guy but sells things cheap might just say this spoil tht spoil. cheap things add together also will get expensive lah.

 

a fren of mine had some charging probs with her S4, from my exp, i know wat might be the prob be but since i'm not a mech i let her go to the bike shop her bf suggest. in the end she tld me the bike shop say need to change charging coil, batt etc... amounting to a lot, hearing this, i tld her dnt trust this shop, go other shop cause her bike is very new, not possible change all these. In the end the bike was repaired @ a faction of the price quoted by the other shop & tht shop is well known to be cheap

[YahooRider]

Totally agree. honest very important .. my bike is my baby .. u mess with my baby i will fight till the end even till court

[LollyPoP]

actually.. he wasnt dishonest.. he just didnt tell u cos he was busy, it slipped off his mind.. maybe u shld ask.. cheap or professionalism??

 

jus my tots..

 

i dun think it slipped off his mind, cos i remember clearly wat he reply mi:

"I know you tell me you want Motul 5100, I heard that but I didn't tell you I've it."

[LollyPoP]

Honest is important .. if not we cant afford to pay tat my view of point .

 

well, i strongly believe as long as price is reasonable, it'll be accpectable.

i dun see how come one can own a class 2 bike yet no $$ for servicing.

[who_noe]

i dun think it slipped off his mind, cos i remember clearly wat he reply mi:

"I know you tell me you want Motul 5100, I heard that but I didn't tell you I've it."

 

maybe should post in HKL thread n let the boss take a look?

[YahooRider]

well, i strongly believe as long as price is reasonable, it'll be accpectable.

i dun see how come one can own a class 2 bike yet no $$ for servicing.

 

Well there still such pple . But will nv look down on such pple as it their choice of life

[warrior.c.o.n.p]

Totally agree. honest very important .. my bike is my baby .. u mess with my baby i will fight till the end even till court

 

Yes.. yes.. my baby.. I named it White Angel!!!

[LollyPoP]

maybe should post in HKL thread n let the boss take a look?

 

ha.. tat's a good idea!

can u move for mi please?

thanks.

[YahooRider]

I name it my special 1 ..

[YahooRider]

Why not u copy and paste there

[warrior.c.o.n.p]

I name it my special 1 ..

 

JOSE MOURINHO!!!!!! haha.. cool...

[Team HKL Racing]

First of all, I would like to say that i'm not posting this asking for compensation or trying to ruin the reputation of HKL. I need no PMs for apologies either, I'm just sharing what I encounter.

 

This is what happened to me.

Today, 31/12/2007, I went to HKL for a simple oil & filter change. All seems busy with their own stuffs, so I waited (for like 10 mins) before a mec (i prefer not to mention any name, so let's just call him 'K',) attend to me.

 

Me: "Want to change engine oil & oil filter."

K: "Ok, let your bike cool down 1st."

 

*15 mins pass .... K is still doing on a R6.

Me: "You want me to push my bike in?"

K: "Change bike again ah? Where your BlackBird?"

(he often mistook me for another BB owner)

Me: "I want change Motul 5100 & Original Yamaha oil filter".

He drain out my oil & remove the filter, and go back to work on the R6.

 

*another 10 mins pass, yet nothing done to my bike. Waited like a fool, keep smoking away.

Until I ask K for it, then he attend to my bike.

This time I told him AGAIN that I want Motul 5100.

Guess what, here comes it.

He told me no more 5100, ask me to get other oil.

When I question him how come he didn't inform me it's out of stock before draining out my oil.

Here's his reply: "I know you tell me you want Motul 5100, I heard that but I didn't tell you I've it."

WHAT THE F__K?!!!

 

What can I do, I can't possibly get him to pour all the oil back? What would you do if you're me?

Now he start to ask him to get other brands, in e end I still stick to Motul, but is 300V.

In the end, he get another mec to change for me.

Went for payment & I paid with Netts, now K told me there'll be a 2% extra charge for payment with Netts for above $100.

I always pay by cash in my previous servicing, but not this time as I didn't expect a Motul 300V.

Paid $93 for 3 x 300V & a origninal yamaha oil filter, which I personally felt that it's worth the money.

 

What pissed me off is how K deal with his customer, especially towards a regular. I've been going back to HKL since my days on a S4, asking for Motul 5100 all these years.

I can't deny that HKL's pricing is 1 of the cheapest in town, but that's not what brings me & my group of riding buddies there. I travel from Woodlands to HKL not of the few bucks cheaper, but is a form of my way to show my support for Ah-Bee all these years.

 

To all, this is not the 1st time such incident happen to me in HKL.

1st time was 6 months ago, same mec 'K' attend to mi, but during then I went to get the oil from other shops & paid the 'workmanship charges' to HKL. Today is the 2nd & final straw.

 

I'm not a businessman but i'm in the sales-line. Most of the times, it's not the prices that bring customers back, it's the service & attitude!

AND THE 'HONESTLY'....

I dun mind getting the 300V if 'K' was to inform me beforehand, I dun even mind walking to the nearest ATM to withdraw cash.

 

Well sad to say, Ah-Bee, on this very last day of 2007, you've lost a group of loyal customers.

*to SBF mods, you may move/delete/close my thread if it's in the wrong section, I dun mind... But kindly inform me beforehand, many thanks.

Dear Sir..this is Ah bee here...

 

Sorry about my man mistake!!!

 

Please let me know who the mechanic?

I hope you come and see me first before you going to repair or enquiry any product....

 

Or call me at Hp97977989 Ah Bee..before you want to visit me...

 

Dont get angry with this type of stuipd mechanic...here wish you a happy new 2008 year...all the best to you and your family....

[LollyPoP]

Why not u copy and paste there

 

y have 2 threads when there can be one?

[Team HKL Racing]

maybe should post in HKL thread n let the boss take a look?

 

Yeah...yeah...you are right...

 

I would give my stupid mechanic a warning.....

 

Thank you Sir....

 

Wish you a Happy New Year 2008 ..

 

All the best to you...

[Team HKL Racing]

i prefer honest and cheap..hmmm

 

Yeah... I agree..

 

Sorry for man mistake....

 

 

Yeah...yeah...you are right...

 

I would give my stupid mechanic a warning.....

 

Thank you Sir....

 

Wish you a Happy New Year 2008 ..

 

All the best to you...

[Team HKL Racing]

go racewerk and change..

 

Dear Sir...I am So sorry about my man mistake!!!

 

Dont bother such a stupid mechanic..

 

I would give him a warning!

 

 

By the way..wish you all the best in New 2008 year...

[LollyPoP]

Dear Sir..this is Ah bee here...

 

Sorry about my man mistake!!!

 

Please let me know who the mechanic?

I hope you come and see me first before you going to repair or enquiry any product....

 

Or call me at Hp97977989 Ah Bee..before you want to visit me...

 

Dont get angry with this type of stuipd mechanic...here wish you a happy new 2008 year...all the best to you and your family....

 

HE's not stupid, he just being dishonest IMHO.

i dun think u'll koe who i'm, based on my nick here in SBF, but i'm sure u koe me.

i'm a relative of the 1st owner FU1xx0 blue R1, i'm on a FZ.

 

and again, happy new year to all.

[Team HKL Racing]

How true. I will go to a place where they're honest about doing their business as compared to some place which is dishonest yet cheap.

 

Once I find out a place which cheated me once even though I have been a regular customer there, I'll just give business to another shop immediately.

 

Yeah..yeah..you are right!

 

Sorry about that..

 

Wish you a happy new year...

[Team HKL Racing]

actually.. he wasnt dishonest.. he just didnt tell u cos he was busy, it slipped off his mind.. maybe u shld ask.. cheap or professionalism??

 

jus my tots..

 

Dear Sir...this is benny here....

 

Thank you for your reply..

 

Overall is my man mistake..

 

By the way..Wish you all the best in 2008 year...