A.S. Phoon Pte Ltd..

[hit.man]

So which branch is best to deal with? Serangoon, Changi or Bukit Merah?

Anyone know there interest rate fro BRAND NEW bike?

[wait4me]

not too bad in as phoon

service wise is good and friendly

customer wise best la

they bother to seat down and talk with u , ask u wat u want

dun wan also never mind

i bought mine is bendemmer

i remember got 1 time i was in bendemmer looking for bike and before that saw 1 in upper changi, they say wan to bring the bike all the way down for me to veiw, but i say pai seh la wait i dun wan buy, than ma fan right ..

they say never mind never mind , dun bu y never mind, jus ask me if i mind waiitng for 2 hrs for them to bring the bike down

[wait4me]

act i think is see luck , u lucky u get the bike u like and cheap

if not tahn dun have

i have been going down a lot to see if they have s4 but all not the kind that i like

so wait lor

[n_e_o_o_n_e]

ok, from my experience of riding for almost 12years and changing around 25 bikes, I think they're the best. Not trying to advertise for them or something, but I know one sales guy very honest and shop me the breakdown of the payment, unlike other bike shop. He's even open to bargain. When I bought my bike, it was in the condition that I wanted. New rear tyres, serviced in front of my eyes, spark plug, oil change. Unlike most shop say they change but dunno whether it's true or not. Some more I got free helmet, bike cover, raincoat. After his guy serviced for me, he push the bike behind and washed it himself for me w/o me asking. I never see a salesperson done that. Then I came back and bought another wave and ask the same freebies. He just gave it to me....Is that customer service or what?

[hit.man]

Thanx all the bros for your valuable input. Having mentioned all the nice experience you all had, does it apply to ALL the ASPhoon branches? Or is it just a selected few?

[Guest R1szuan]

ASP is OK to deal with. U may need to haggle and bargain. But they are clear and transparent in thier dealings.

 

Though the interest rate varies from the amount of downpayment u can afforrd. Just bought bike from them.

 

but i got my bike and realise the front brake pads are already worned off. Informed them bout it. they say to bring it over and check. Now let me see will they replace it for me. As they promised they will change whatever things that need to be replace.

 

So far i paid for the rear tyre. will update again once i am done.

[Guest R1szuan]

when to the back to ASP Changi and informed them over the worn out brake pads and the faulty brake light.

 

Showed it to the salesman and then to the mechanic to verify. Mech verified the front brake pads are almost gone. Sales man agreed to get it replace by saturday. They claimed they will order it and replace it FOC.

 

Coz they say the will service the bike on which ever parts that is worn out they will replace it. Now the ball is on thier court to keep thier promise. I was abit happy when they replace the bulb without any much fuss..

 

So let wait for saturday to see ASP is really interested to keep thier customer or just plainly to sell bikes and no aftersales.

[zongbao]

i bought my krr at serangoon asp for qutie a good price.. they area good n friendly... no hidden price.. very good.. which i go alot of shop.. sux.. give u 1 price liao still got another dunno wat fee come out here n there.. overall.. asp.. . after sales service.. =)

[Guest R1szuan]

Just came back from ASP ... got my bike BRAKE PADS replace. No question ask. I came they ack and replace.

 

THat is what i called Customer Service. Keep it man! Deliverying customer promises and satisfaction is where no amt of money will do.

 

 

:cheer: to the sales man and the chief mechanic

 

and :thumb: to ASP.

[Ah James]

Another satistied customer.. I also gt no complaint with them.. Gt both my bikes from them and also intro many of my frenz go there and buy...

[hit.man]

Originally posted by Ah James@Dec 10 2005, 04:39 PM

Another satistied customer.. I also gt no complaint with them.. Gt both my bikes from them and also intro many of my frenz go there and buy...

Hey, Which ASPhoon do you patronize?

[midknightwira]

Hey everyone! bought my SP in the A.S.Phoon at the ubi branch. Ive been to alot of places like bukit merah, bukit batok, changi and found that the above mentioned shop gives the best price around.. Got alot of freebies, servicing and even new paintwork included! If youre thinking of buying a bike there, that is a good place to go. Juz tok to the sales guy name Ah Kee.. Sure negotiable!

 

A big thumbs up to them! Service is brilliant!

[.Hack]

Different branch different prices.. Changi quoted me 05'R1 $22800 machine price, Bukit Merah quoted me 06'R1 $24000 OTR..

[SilveR1-09]

Me another satisfied customer of ASP.. Bought all my bikes so far from them.. Dealing all very friendly.. :thumb:

[.Hack]

Originally posted by anonymous09@Dec 25 2005, 05:19 PM

Me another satisfied customer of ASP.. Bought all my bikes so far from them.. Dealing all very friendly.. :thumb:

Yup.. Me too.. But waiting time to get the bike abit long..

[9tro]

On the contrary, i had a bad experience with them, not in the initial purchase, but there was once I sent my chq installment payment, they didn't rec'v it and decided to penalise me with additional $10 fine for late payment, even though i wrote in to explain the situation. The same time I sent another chq to a credit card company they also didn't rec'v. It must be some screw up in mailing process. After writing in the bank just remove the fine without question, but not ASPhoon. They just simply don't accept my explanation. Yes it's just $10, i thought they could hv just waive it. They didn't, and I'm sure I don't want to deal with them in future. Call me petty, but that's what an unhappy customer will do.

[Dee-Jinxed]

Originally posted by .Hack@Dec 25 2005, 05:24 PM

Yup.. Me too.. But waiting time to get the bike abit long..

how lond did u have to wait for your bike? normally its a few days rite?

[.Hack]

Originally posted by Dee-Jinxed@Jan 2 2006, 09:39 PM

how lond did u have to wait for your bike? normally its a few days rite?

Around 2 weeks, including weekends and PH..

[SilveR1-09]

Originally posted by .Hack@Jan 4 2006, 04:31 PM

Around 2 weeks, including weekends and PH..

Guess the weekends and PH explains the long waiting time.. Hehe..

[honam24]

got Sp.. from them... quite X... serviceing not veri well done cos all malaysian then service le, few back later going back to find them cos problem cannot be solve.. hazi.. then from then i dun have faith in them....

[.Hack]

Originally posted by SilveR1-09@Jan 6 2006, 02:58 PM

Guess the weekends and PH explains the long waiting time.. Hehe..

[.Hack]

Their servicing is way too expensive.. Went to change oil filter and the mech charged me $25.. Next time I will just change the oil filter myself, bought oil filter from Unity for just $15..

[Dee-Jinxed]

Eh... wah. haha. Which branch u say was this?

[.Hack]

Originally posted by Dee-Jinxed@Jan 6 2006, 06:52 PM

Eh... wah. haha. Which branch u say was this?

Bukit Merah branch.. I was shocked when I saw it's $25, expect the most $20.. BTW, the final amount is $26.25 to be exact including GST..

[Dee-Jinxed]

woah dude. haha... DIY better sia.