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In view of the new accident reporting procedures, these are the hotlines for various insurance companies:


NTUC: 6346 2663 (24hrs) Call to inform

Mitsui: 6844 8877 (24hrs) Call to inform and proceed to authorised centres/IDAC for accessment

AIG: 6419-1000 (Mondays to Fridays from 8.45am to 5pm) Call to inform, but still need to file in at authorised centres

AXA: 1800 8804 741 (24hrs) Call to inform, but still need to file in at authorised centres.

Allianz: 6395 3856/3857/3858/3859 (Mondays to Fridays from 8.30am to 5.30pm) got to go authorised workshop to report


I've call the various insurance companies and these are the informations i got. anyone needs to update please post here..

I think there's still a couple of insurance companies i've missed, do post their number and info here too..

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1. Do not panic


2. Check if anyone is injured


3. If there is personal injury, call 995 or 999 for ambulance and police assistance. Do not remove the vehicles unless absolutely necessary to rescue or extricate injured parties.


4. If you have a camera, take photographs of accident scene and damaged vehicles / properties.


5. Drive/ride your vehicle to the side or to a safe area if no one is injured.


6. Exchange information and particulars with the other parties involved:

· Vehicle registration number

· Make/model/colour of Vehicle

· Name/address/NRIC of the other driver

· Contact number of the other driver

· Insurance company of the other driver

· Extent of damage to vehicles



7. Do not admit liability or argue over who is at fault.


8. If you need advice, towing service or other assistance, call your insurance to service or your motorshop tow service.



Before making a traffic accident report, you must bring your/driver's NRIC or other identification documents, driving licence and the original Vehicle Insurance Certificate.


You must try to obtain the following information for your reporting:

- registration numbers of vehicles involved

- Make/model/colour of vehicles

- Name/address/NRIC of the other driver

- Contact number of the other driver

- Insurance company of the other driver

- Extent of damage to vehicles

- date / time / place of the accident

- positions of the vehicle before & after collision

- photographs taken at scene of accident, if any

- particulars of any witnesses

- weather and road condition.

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extracted from: http://motoring.asiaone.com/Motoring/News/Story/A1Story20080526-67144.html


FROM Sunday, 1st June, motorists must report all accidents - no matter how minor - to their respective insurers within 24hours or part of their no-claims discount (NCD) will be docked.


Worse, their insurers might not cover them if a claim is filed against them.


This tough stance is the latest attempt by the insurance industry to curb runaway claims, which drove motor underwriting losses to a five-year high of $103.2 million last year.


The picture continues to look bleak this year: In the first quarter, motor-underwriting losses hit $35.3 million - nearly treble that for the same period last year.


Insurers reckon inflated claims are a major cause. These claims are often filed well after an accident.


Although it has long been a legal requirement to report all accidents, this is the first time insurers are insisting on a 24-hour timeframe so 'fresh information' is at hand.


Insurers also believe people are less likely to lie or have less chance to collaborate with workshops to submit inflated claims within the first 24hours of an accident.


In announcing the new step, the General Insurance Association (GIA) - which represents about 30 motor insurers here - said on Monday that car owners will lose 10 percentage points of their NCD if they do not comply.


NCDs are given annually to motorists who have not made accident claims, up to a maximum of 50 per cent of their annual premium.


So a motorist who pays a premium of $500 after a 50 per cent NCD and does not report an accident to his insurer within 24hours would have to pay $600 the next time he renews his policy.


Motorists with no NCD will not suffer this penalty, but the GIA warned that those who do not comply with the new rule are in breach of policy terms and an insurer would have the right to refuse their claims.


Christopher Tan

Mon, May 26, 2008

The Straits Times

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