$5 IU Cover Vs $155 IU replacement

[Constructicon]

Hi fellow riders,

 

Not sure how many of you know, but anyway it happened to me.

 

MY IU was

Went to VICOM Yishun, and the technician say must replace the whole IU for $155. Because there is no IU cover, it means the IU warranty is void.

 

Unconvinced, I called LTA and they directed me to VICOM Sin Ming where the IU cover was replaced at a cost of $5.

Almost wasted $150 due to some 'advice' from a professional at a recommended vehicle inspection centre.

Anyway, I asked the Sin Ming technician about the IU cover and the reply was that the cover replacement is a rather common issue. Sounds like poor design to me.

But they dont allow us to buy a spare for self installation as the parts are limited.

 

Anyway, FYI.

Always seek 2nd opinion before parting with your $$$!

 

Cheers.

[crazydj]

That is a very useful story bro!

 

http://e.images.memegenerator.net/instances/400x/14847732.jpg

[jayz]

you mean the plastic transparent cover? lol!

did you tell LTA about this incident?

[Constructicon]

you mean the plastic transparent cover? lol!

did you tell LTA about this incident?

 

I emailed LTA and the guy from the IU department called me back.

Simply ridiculous for the VICOM guy at Yishun to ask me pay $155 for a new IU when only the cover is gone.

Not the most intelligent 'advice'.

[bengie]

Thanks alot. This is a very useful infomation

[lcp]

F them la!! why must we pay for a $$$ sucking device ...

[Secret]

Is that guy a filipino...? lolx

[Spydey18]

Is that guy a filipino...? lolx

 

yea. he is filipino. haha.

[World Misanthropy]

Woot woot...

[crazydj]

Alot fo this foreigners ah, they anyhow tembak like nobody's business...

 

Anyway, yesterday at Mustafa, got this Ah Tiong, his english damn bad, but i tell you, his customer service, top notch la sia. Put alot of locals to shame. He was so good that i actually shook his hand. He knows his product very well, he know the processes, etc. The best service i ever got from a foreigner. I think Mustafa their HR department very strict or high standard or something.

[World Misanthropy]

Hahahha true actually. I got one time ask for a good earbud earpiece and they explain untill i was going to buy some expensive gadget like that whereas the earpiece cost $19.90. Hahaha. Sometime they talk untill cannot stop. Like no full stop like that. And end up never buy but they still put a smile on their face. But actually i know in their heart confirm curse and swear at me liao.

[kifakw]

same same VICOM but different.

[fella]

Foreign talent!

[World Misanthropy]

Woot woot!

[revhappy]

I too encountered a Filipino when I went to get my IU replaced at Vicom Kaki Bukit. But the experience was opposite.

My IU, the LCD display was broken. It had actually come off and was blocking the slot for inserting the cash card.

I was praying that I dont get charged 160$ for it.

The guy without much hoo haa, replaced the IU FOC and the whole affair finished in 15 mins. Really made my day

[duo]

I too encountered a Filipino when I went to get my IU replaced at Vicom Kaki Bukit. But the experience was opposite.

My IU, the LCD display was broken. It had actually come off and was blocking the slot for inserting the cash card.

I was praying that I dont get charged 160$ for it.

The guy without much hoo haa, replaced the IU FOC and the whole affair finished in 15 mins. Really made my day

Went there to inspect IU too. IU was spoilt and the guy ask if I want to get a new one or source out for a used one as mine warranty expired. Chose the latter.

 

 

Sent from my Lion Value Call using Tapatalk

[U-Nic]

Thanks for sharing mate!!!

 

 

Sent from my iPad 3 using Tapatalk

[subisisniki]

Very useful info.. Thanks!

[RaidoN]

I asked ALL the vicom. None of them said they sell the IU cover lol.

[Constructicon]

They dont sell to you as a separate, spare item & your IU got to be working condition for the cover to be replaced.

When I was at the Sin Min branch, the guy said the IU cover stocks are low.

[mardybum]

vehicle inspections are getting more stringent these days with foreign talents around..sigh..

case in point, inspector scrutinised my bike parts (from headlight, tyres to even brakes) with pictures from their database..experienced this the first time although i've been going to the same inspection centre every year!

[mardybum]

vehicle inspections are getting more stringent these days with foreign talents around..sigh..

case in point, inspector scrutinised my bike parts (from headlight, tyres to even brakes) with pictures from their database..experienced this the first time although i've been going to the same inspection centre every year!

[dawnrome]

they will even take a torch light, check the chassis number, engine number. who'll mod that heavily till they have to check all those..

[fairSquare]

Alot fo this foreigners ah, they anyhow tembak like nobody's business...

 

Anyway, yesterday at Mustafa, got this Ah Tiong, his english damn bad, but i tell you, his customer service, top notch la sia. Put alot of locals to shame. He was so good that i actually shook his hand. He knows his product very well, he know the processes, etc. The best service i ever got from a foreigner. I think Mustafa their HR department very strict or high standard or something.

Not exactly true for all mustafa customer service.

[102611M]

Hi guy! Same problem here happened to me just this morning on my commute to school. Can you guide me through the procedures on how i can obtain a replacement cover for my IU? My IU is the old fat version and is in perfect working condition. Should i go and try my luck with Yishun Vicom since i live just a stone throw away?