Universal Motor

[Alex_lim_08]

Hi to all fellow bikers, i would like to share a good exprience with u... Recently i just bought a bike from them, they provide me at a very good service.. Cos i were a fussy customer and keep on asking this n that, n they try to explain every detail which i needed to know..

 

PRICING

 

For the pricing for them, i admit there is a slightly higher, but u compare some other shop which their price which is a bit cheaper but they do have a hidden cost which they will add in the charges..

 

SERVICE

 

For service i will give a 10/10 for their service.. You pay a little more is worth it cos him (DAVID) is a friendly person..

 

If u wanna to get a bike, u can ring him up at this no. 64793126 (DAVID) give it a try.

[Tourer]

Universal Motor is the motorshop with the perfect aftersales service. When I went back to service my bike, the in-charge offered me a seat and a drink. The attitude was very friendly and approachable. This is what I call tertiary industry.

 

Never before had I encountered with such good customer service. Never.

[hosoonhee]

i am a happy customer from them too...

everything is listed black and white,no hidden charges

[paiseh]

universal has got good salesman and superb boss.

 

bought 4 bikes from them b4.

 

full cash settlement while loan not finished still got rebate!

[fooz]

Originally posted by paiseh@Dec 27 2006, 05:30 PM

 

 

full cash settlement while loan not finished still got rebate!

this is smething new.

the rebate is the balance interest?

[kambing]

Originally posted by paiseh@Dec 27 2006, 05:30 PM

universal has got good salesman and superb boss.

 

bought 4 bikes from them b4.

 

full cash settlement while loan not finished still got rebate!

i ask johnny..

he say no extra charges or penalty

but must still clear what u owe + interest..

 

confirm boh got rebate?

got then i print this let him see..

 

but this shop seriously is

good aftersales service..

price wise can neg..

[william_liu]

Hmmm, okay, next time I need to get new bike I know where to head for!

[plasticblackspecs]

I have to add, I just got my bike from Universal Motors too. And David is seriously a nice guy and good salesman. Friendly and helpful and patience. Price wise I was quite happy with it. No complains. And I know I won't get screwed anywhere in my body or bike cos Universal is pretty reputable. Kudos to them.

 

Alex, what bike did you get?

[paiseh]

Originally posted by fooz@Dec 27 2006, 07:49 PM

this is smething new.

the rebate is the balance interest?

i suppose so. However, it is definately not the full amount. if im not wrong, it is 70% or 80%. hell, who cares when there is a rebate?!!

 

upz for universal

[paiseh]

Originally posted by plasticblackspecs@Dec 28 2006, 05:25 PM

I have to add, I just got my bike from Universal Motors too. And David is seriously a nice guy and good salesman. Friendly and helpful and patience. Price wise I was quite happy with it. No complains. And I know I won't get screwed anywhere in my body or bike cos Universal is pretty reputable. Kudos to them.

 

Alex, what bike did you get?

My very first bike a CBR150, afterwhich i traded in after 1.5yrs to get a GSX400 and sold off the GSX400 to another guy after 10months.

 

loan was left with 1yr 2 mnths and i got back some rebates! tat was superbly upz

 

i bought 2 pulsars from them. for myself and my brother. my bro dint use it as often, so in the end i sold mine to ride his. this time, i was left with 1 yr 4 months installments. after selling it for a full cash settlement done at universal, again i got a rebate of $93.

 

seriously, upz for universal. I love the boss Uncle Johnny. I like the salesman David, friendly and helpful.

 

regarding the mechanics... i only like the one who works at the showroom, service and character 9/10. the rest at the workshop.. i rather not comment

[paiseh]

oh, just in case u were actually asking the thread starter which bike he bought; coz my name is also alex. so i tot u were asking me and dn i realised....

[plasticblackspecs]

hahaa...no worries. Still good to know. My friend was eye-ing the pulsar too but he say top speed of 120kph wasn't good enough. I'm like, wah lao, what you want. Mileage so good already still want fast. hahaha...I'm happy with decent mileage and enough power for that extra boost when I need it. I got a Shadow 400. Can't say it fulfills my requirements but I still like the ride. Pity nowadays raining. Sigh. Go out all the splatters and mud stains see also heart pain.

 

Oh so the guy at the workshop at Bukit Merah there is Uncle Johnny ah? Ya, nice guy he.

[paiseh]

not sure if the guy u saw was Uncle Johnny. But the guy who wears glasses is Uncle michael, johnny's brothr. well, family business i suppose.

 

my brother traded his dragstar classic to Universal for pulsar. it was a good deal. shld i get a next 2B or 2A bike. it will be Universal

[plasticblackspecs]

aiya, i was looking for a dragstar classic! But at that time only got shadow. should have waited a week.

[Alex_lim_08]

Originally posted by plasticblackspecs@Dec 28 2006, 05:25 PM

I have to add, I just got my bike from Universal Motors too. And David is seriously a nice guy and good salesman. Friendly and helpful and patience. Price wise I was quite happy with it. No complains. And I know I won't get screwed anywhere in my body or bike cos Universal is pretty reputable. Kudos to them.

 

Alex, what bike did you get?

I bought a 2nd wave from them. Price quite attractive and no problem so far. Happy with my 2nd ride so far. Upz for them.

 

[ArsenalBoi]

full cash settlement while loan not finished still got rebate!

 

well done. kudos for their honesty. try getting a rebate from other shops!

[wheelz22]

Hi, jus wondering.. which universal motors you guys goes to buy? The old one or new one beside HKL?

[plasticblackspecs]

Not sure which is the old one which is the new one but it's the one along Alexandra road. Opp. and in front a bit more from Ikea. Turn into the lane just after the Shell station. Don't miss the turning cos it's a long way to the next u-turn.

[mitosis]

Do they offer freebies if you buy brand new bikes from them? Boxes/mounts/sliders etc

[kambing]

uncle michael confirmed as long as u still have 1 yr instalment left wit them

and u wish to do full settlement..

there'll be a rebate but not the full amount..

 

ups for universal..

seriously perfect aftersales service..

i enjoy going down chatting wit uncle johnny & michael..

recommended place to get bike..

[TLK24]

Originally posted by kambing@January 10, 2007 12:36 am

ups for universal..

seriously perfect aftersales service..

I've been sending my Project Big 1, which I bought from them, for the past 10 years for normal servicing.....does that tells you guys anything?

 

Their mechanics may not be as popular like others. but i like thier down-to-earth attitude and willingness to share some knowledge on the bike which makes my visit there worthwhile

 

kudos to them

[william_liu]

What kind of new and used scooters do they sell??

[paiseh]

x9 evo 200

 

new ones are vespas

[William Tan]

The shop opposite Ikea is their showroom.

The shop beside Pang Scooters is their main workshop.

The shop opposite HKL is the new workshop cum showroom for the new Bajaj bikes.

 

Good customer service for my bike bought from them, as well as all my friends who i brought down to them. Mr Michael is the one i always look for.

[wheelz22]

Haha.. i prefer more human touch place.. So, where exactly is this uncle johnny & Mr Michael located at?

 

Cos seen different ppl work differently b4.. dont wish to talk to the wrong guys..