Cheap Insurance

[DirectAsia.com]

Hi ZZR600, many thanks indeed for your questions in your post.

 

I understand from my friend that the moment you want to switch insurance from you, you will give problems releasing his NCD confirmation to other insurance company and you will delay delay the ncd transfer??? correct me if i am wrong because this is what i heard. and if this is not true please put this in writing here within how many days can i get the ncd transfer so that the other insurance can activate the ncd.

 

I’m very happy to reassure you that this isn’t the case at all. NCD transfer is a transparent process between insurer to insurer and the customer is usually not involved in the process. This usually works by the new insurer writes to us to confirm the expiring NCD and we usually reply within 3 working days. However, the NCD is usually ‘activated’ the minute the customer buys the policy from their new insurer. This would only be in dispute if and when the previous insurer confirms otherwise to their new insurer. This is how the process works – please do share this with your friend if you would be so kind. Buying insurance is a free choice on the part of the customer – we do not stand in the way of any of our customers in any way should they wish to be insured elsewhere. We hope the sum total of what we offer is enough to win people over, but happily accept other choices.

 

And as for coverage it means to say that you will cover third party claims even though our exhaust pipe or air filter increase the power of our bikes.IN the event of accident in our fault,Please put this in writing so i can have the confidence in buying insurance from you.

 

As long as the modifications are compliant with LTA guidelines and therefore legal, we do not void policies nor reject claims as a result of modifications. If the bike was rode by a driver who is properly covered under the policy, the claim is admissible. (This is of course subject to compliance to all the usual relevant terms and conditions on the policy).

 

What about name driver? if my name driver rides my bike to school every day (with my permission) and if kena accident his fault are you guys going to pay the third party claim??

 

Yes if the driver involved with an incident is named under the policy. However, looking at your description above, the ‘named’ driver here should be the ‘main’ driver if they use the bike more than the policyholder. The insurance is issued on the basis of risk assessment, and it sounds like there is someone else using the bike as a main driver who may well need to be person that the premium is priced on. If two people both ride the bike then we have to price on the person with the most risk. If this sounds like it is the case we’d strongly urge you to ring in to check that your coverage is correctly worked out. It would be no use to you to have a cheaper premium which wouldn’t pay out in the event of a claim. To be on the safe side we’d urge you to have this checked out.

 

I don't care about my bike damage because its third party insurance anyway, what i am worried about is the third party claiming against me and because of yoshimura or KNN or name driver riding you will want to siam the case and dont want to pay and cancel insurance because of blah blah blah?

 

Do not worry about voiding of insurance if accurate information was given to us while signing up. If you are at all unsure then please do call us. It’s really important these aspects are correct as they provide the basis for your cover. If they are correct then you have the security of knowing that if ever the worst happens, then you are covered and have no worries that you’ll be properly compensated – real peace of mind.

 

I hope that’s helpful – please do let me know if you need any further clarification?

[crazydj]

I have a question.

 

If i accidentally declared something wrongly unintentionally and in the case of an accident, will you guys reject me for non-compliance and leave me hanging? Or will it be done on a case to case basis?

[crazydj]

I don't know about you guys but when i saw this advertisement a few days ago, it really hit me and set me thinking about the 'cheap' and 'on-line' insurance companies that let you customise in detail what you are buying. After hearing rumours about such companies 'hiding behind terms and conditions' and rejecting you when its time to claim because of really tiny technical errors. I am not saying about any particular company here but many of them out there in general. I actually intend to buy insurance from these companies but now it does make me think twice about buying insurance from these 'cheap, on-line' companies, especially with the NTUC advert below. So i believe they too know about the current perception of such companies and intend to reinforce its brand positioning.

 

End of the day, you want cheap and tailored to you, or out of the box, slightly more expensive but with piece of mind. Perhaps a little bit to think about guys.

 

Check this advertisement out guys.

 

Edited October 22, 2012 by crazydj

[DirectAsia.com]

Hi danielling1981 - thanks very much for your post. We don't inspect vehicle's prior to the sale of a policy. This happens in the event of any claim. This isn't a DirectAsia.com thing - this is how this is generally done in the market. It's probably worth adding that if this was done before approving a policy sale that this would then result in adding $100 or more to the price of your premium.

 

I hope that's helpful?

 

Hi directasia, i would like to ask if e insurer, in this case ur company, do they inspect e vehicle being insured themselves before approving e sale of e insurance policy? Or only inspect upon e occurance of a claim?

[DirectAsia.com]

Hi crazydj, thanks for your post and question.

 

We’ve put a lot of thought into how our website works, and all the help text and FAQ’s so that the right information is available at the right times whilst someone buys. If there are things which are really critical, such as with car insurance the need to declare what sort of usage you have, either private, work, etc, then messages will interrupt the flow of the quote process in order to emphasise that these are central questions to getting the right cover for your needs. Similarly, if you buy via the call centre then our staff are trained to help you to ask the right questions so that you again get the cover you need for your particular circumstances.

 

To be quite honest we’ve not found in practice over the last 2 years that many people have gone through those processes and ended up with the wrong insurance cover for their particular situation in that sort of way. There are a lot of checks and balances put in place to help us all to avoid that. Having said that, I am personally aware of occasions where we’ve seen genuine mistakes and therefore where we’ve honoured our customers policies as a result – common sense is involved here – not just the ‘letter of the law’. All claims are done on a case by case basis – there’s no automation or application of generalised rules here – it’s all case by case.

 

I would strongly counsel though that this isn’t a ‘get out of jail free card’ – I would not advise using that as a fail-safe rather than checking you’ve got the right policy cover! I’d personally hate to take that risk! If you have any doubts at all about your cover please do get in touch with us – we are more than happy to spend time with you making sure your policy will give you the security you are looking for.

 

I hope that’s helpful?

 

I have a question.

 

If i accidentally declared something wrongly unintentionally and in the case of an accident, will you guys reject me for non-compliance and leave me hanging? Or will it be done on a case to case basis?

[DirectAsia.com]

Hi again crazydj - one more reply before making the journey home for dinner!

 

Thanks for sharing this. I absolutely love that advert. Really nails the experience that many people have, and does it in an entertaining way too.

 

To be quite frank this is why DirectAsia.com was set up in the first place by our CEO. He was personally sick and tired of the negatives that surrounded insurance companies, quite a lot of which were self caused. I think there's a fair amount of cynicism around about insurance companies, and this issue about T's and C's being a way to avoid paying out claims is one which has contributed to this cynicism. For what it's worth I personally feel you've ended up with the wrong conclusion about who NTUC are targeting here. It's not really the online guys - it's old-school insurance companies who've been able to take the market for granted which in turn has allowed some poor practices to thrive.

 

It's been interesting seeing how the online guys have shaken up things, so that now the traditional companies are very slowly starting to react and respond. It's has been really interesting watching how certain things we've really pushed have been picked up by other insurance companies. Knowing people in these other companies, and also knowing their marketing people, it's interesting watching how they are responding when something genuinely new comes into the market - the direct, online companies. This is a massive change, and very threatening indeed. There's a army of insurance agents there who all take a cut from policies sold - cutting this out and passing the saving on to the customer is really quite threatening. When someone makes a move against the status quo then all sorts of things get stirred up. As all insurance gradually ends up online there's massive changes for companies to make to their processes, their IT infrastructures, etc, etc. Huge changes.

 

Anyway, my hunger is getting the better of me - I hope I've not strayed too far into my own personal passions - but I do feel these are really important issues, and I'm hugely passionate about them - we are here to provide a better deal for the customer. Personally, I'm real confident you not only get cheap with us, but you get great cover, and really, really good claims service too. 'Cheap' doesn't always mean 'bad'. 'Cheap' does sometimes mean 'good' too.

 

Ok, have a great evening all ..... and as always - safe riding :-)

 

 

 

 

I don't know about you guys but when i saw this advertisement a few days ago, it really hit me and set me thinking about the 'cheap' and 'on-line' insurance companies that let you customise in detail what you are buying. After hearing rumours about such companies 'hiding behind terms and conditions' and rejecting you when its time to claim because of really tiny technical errors. I am not saying about any particular company here but many of them out there in general. I actually intend to buy insurance from these companies but now it does make me think twice about buying insurance from these 'cheap, on-line' companies, especially with the NTUC advert below. So i believe they too know about the current perception of such companies and intend to reinforce its brand positioning.

 

End of the day, you want cheap and tailored to you, or out of the box, slightly more expensive but with piece of mind. Perhaps a little bit to think about guys.

 

Check this advertisement out guys.

 

[crazydj]

Ah, that was helpful. Thanks.

[ZZR600]

well it seems that direct asia is saying no sub rider carry on installment sale is allowed period.its like riding with no insurance!! even though you buy it. you will have to do transfer of ownership.If your subrider buang and hit another car means they "may" siam and the registered owner will kena chia lat. THe owner has to be the one riding most of the time.

 

That means insurance companies can siam when accident occur due to "technical error" which do not comply with their fine print. Wa that also means that we have to be real careful with third party claim us man. Does not guarantee that insurance will be our security blanket in the event of accident due to our fault.

 

That also means that the insurance company can say i mai cho your insurance and pay you back all your premium and that leaves you wide open for third party law suits. Like going geylang for f... session and all of a sudden condom break.KNN!!!

 

yes i know that you have to be the one riding and all that but im just saying in these circumstances should happen man i hope it wont happen to me man.

Edited October 22, 2012 by ZZR600

[DirectAsia.com]

Hi ZZR600, thanks for your reply …..

 

well it seems that direct asia is saying no sub rider carry on installment sale is allowed period.its like riding with no insurance!! even though you buy it. you will have to do transfer of ownership.If your subrider buang and hit another car means they "may" siam and the registered owner will kena chia lat. THe owner has to be the one riding most of the time.

Actually we didn’t say this at all, and this is the opposite of what is in fact the case. We did not say that sub-riders are not covered. We are saying that sub-riders must be named in order to be covered. Our motorcycle policy is a ‘named driver’ policy – you need to name the people that are going to use the bike. Those that are named on the policy are covered by the insurance – it’s as simple as that.

 

That means insurance companies can siam when accident occur due to "technical error" which do not comply with their fine print. Wa that also means that we have to be real careful with third party claim us man. Does not guarantee that insurance will be our security blanket in the event of accident due to our fault.

I guess I’d have to disagree with this viewpoint to be honest. All insurance policies have T & C’s, whether to do with drink-driving, valid licence, no illegal mods, etc. It’s just the nature of how a contract works, and insurance is a form of contract between two parties. The T & C’s are not there as a means to get out of paying a claim – they are there to define the limits of the policy and also to ensure that the policy fits the needs of the customer.

 

Declaring a main driver, and then any other named drivers who use the bike is a way to estimate the risk involved to the insurer. Essentially the estimate of the risk involved is what is being used to give a price on your premium. It’ll cost this much for this estimated level of risk. This has nothing whatsoever to do with ‘technical errors’ or attempting to not provide a service. It’s the basis on which the insurance premium is calculated.

 

I hope this is helpful …..

[adesmond2]

just to check if a sport bike kawasaki kips 150 Class 2B/ age 29/ 0 claims, how much is the insurances you guys providing..

COE renewed 10 years

[crazydj]

I do not meet directasia's requirements... I feel sad sia... I just wanna know how much it will cost...

[ZZR600]

ok direct asia thank you very much for all the patient replys. i really do hope that you will do what you say. if you do it i am sure you will be very successful with all the bikers support. ok i will buy and try you guys out.

[DirectAsia.com]

Hi crazydj, sorry to hear that. I very much hope wherever you get your cover for this year works well for you.

 

Happy and safe riding .....

 

I do not meet directasia's requirements... I feel sad sia... I just wanna know how much it will cost...

[DirectAsia.com]

Hi ZZR600,

 

you are very welcome - glad to have the opportunity to try to clarify how we approach things. I know we have a different model to others, so there's still quite a lot of confusion around the how's and why's of what we are doing. There's not a huge amount of choice out there for motorcycle insurance, unlike for cars, so hope we can give a useful new option for people.

 

I'm very happy indeed to hear you are going to buy with us ... and am really confident that you'll have great cover in case the worst ever happens.

 

Have a great day ....

 

 

ok direct asia thank you very much for all the patient replys. i really do hope that you will do what you say. if you do it i am sure you will be very successful with all the bikers support. ok i will buy and try you guys out.

[adesmond2]

just to check if a sport bike kawasaki kips 150 Class 2B/ age 29/ 0 claims, how much is the insurances you guys providing..

COE renewed 10 years

 

Woo.. no one replied me wor..

[DirectAsia.com]

Hi adesmond2,

 

my apologies for the delay in reply. Unfortunately I'm going to add to your disappointment - this isn't a bike we can offer insurance on at the present time. Our standard cover for motorcycle and car tends to not be for performance models. Having said that, we are developing new insurance products, and this may well change in the future. My apologies on both counts. Have a great long weekend.

 

Woo.. no one replied me wor..

[adesmond2]

Hi adesmond2,

 

my apologies for the delay in reply. Unfortunately I'm going to add to your disappointment - this isn't a bike we can offer insurance on at the present time. Our standard cover for motorcycle and car tends to not be for performance models. Having said that, we are developing new insurance products, and this may well change in the future. My apologies on both counts. Have a great long weekend.

 

sure! Don't worry about it!

 

It's ok, I'm just looking at more options.

 

Rest assured that I'm just looking at 3rd party coverage..

[DirectAsia.com]

Very much hope you find cover to suit you ... take care ....

 

sure! Don't worry about it!

 

It's ok, I'm just looking at more options.

 

Rest assured that I'm just looking at 3rd party coverage..

[adesmond2]

Very much hope you find cover to suit you ... take care ....

 

haha.. thanks.. I'm just looking at the price.. Don't really care much about coverage as I'm riding very defensively.. Will blast my horn away if I found out any danger "approaching"..

[DirectAsia.com]

Hey .... sounds good to me. Having said that, I've always felt like I'm the safest driver on the road, driving my car like an old grandpa, but it's everyone else I'm worried about!!!! Sure I'm not alone in that feeling?

 

haha.. thanks.. I'm just looking at the price.. Don't really care much about coverage as I'm riding very defensively.. Will blast my horn away if I found out any danger "approaching"..

[adesmond2]

Hey .... sounds good to me. Having said that, I've always felt like I'm the safest driver on the road, driving my car like an old grandpa, but it's everyone else I'm worried about!!!! Sure I'm not alone in that feeling?

 

haha.. Indeed, we are driving/riding defensively but others.. haixx.. Can't say much..

 

*too slow not equal to safe, too fast is not safe as well

Don't be too slow nor too fast.

 

Any small movement to the car/bike infront can mean a accident to you.. So just observe their behaviour.

 

Move away from those "speeding"/ no signal/ P platers/Taxis.

Not all, but some of them are not "stable" enough to ensure 0 accidents..

[DirectAsia.com]

:-)

 

I just try to do the Tao thing .... feel the flow and go with it in harmony!

 

haha.. Indeed, we are driving/riding defensively but others.. haixx.. Can't say much..

 

*too slow not equal to safe, too fast is not safe as well

Don't be too slow nor too fast.

 

Any small movement to the car/bike infront can mean a accident to you.. So just observe their behaviour.

 

Move away from those "speeding"/ no signal/ P platers/Taxis.

Not all, but some of them are not "stable" enough to ensure 0 accidents..

[madgabri]

hi guys..renewing my motorbike insurance soon n kinda looking around on my own for affordable coverage.

So I found directasia insurance which seems to be offering pretty competitive insurance prices.(was in aww at how much the full comprehensive insurance was.)

basically what i want to know is since this is my first time buying bike insurance on my own,do i let my bikeshop know 1st before going ahead and purchasing it online since im still under their HIRE PURCHASE?

 

A)Do they need to know the insurer's name 1st ?

B)Do i have to tell them what kind of coverage i intend to buy?( currently on TPFT )--->( going for COMPREHENSIVE plan )

 

Ive heard before that some shops don't allow to buy ourselves.But then the $$$ they quote are real killers.

 

i just wanna get me covered so i can enjoy riding for another year without busting my wallet.

 

cheers guys!

[swat_]

Quote from previous post, yes wld like to know too if we can buy insurance with directasia if the bike is still under hire purchase with a shop.

 

2ndly wld like to know if the named rider in a policy can be changed to another named rider of the same age, are there charges?

 

Sent from my GT-N7000 using Tapatalk 2

[GuiNNeSS]

Wow this thread is so interesting that I have to take part. Been years since i post in SBF but here goes.

 

Im 38yo and been riding for donkey years, claims free. My current ride is an 06VFR and for this year, my TPFT quote came in from N**C today. I tot no harm checking out directasia, thinking of a saving of maybe $50 to 100 bucks and was suprised that its quote for same cover is half the price!. So whats up with that difference. N**C is also harping on their letter that my transaction can be done online and gave the website address. So if you talk about saving manpower, then it dont justify the half the price that can buy many many many many many packets of Chicken rice.

 

I also have a car under my name and it used to be insured by M**G.Two years ago, I decide to go A**va website and check their online quote, it was $500 cheaper. Man was I shocked. I did my research online on reviews and issues with insurance firms and found that its apparent not only on online quotes, but those made over the counter with middleman or direct. I've had my fair share of stupid insurer playing a fast one on me like Ch**na Ins a few years ago when I was involved in a chain collison, cancelling my NCD when I was not at fault. I've since got my 50%NCD back till now after a strong complain.

 

So the main issue for ensuring you have no issues during claims is the information given during the quotation. It has to be truthful, you bullshit, you get it when doing claim. Thats my advice. Why I get such a low premium from A**va, its because they gave me option to choose that the drivers can only be above 30yo. Since both me and wife are above that age, why shld i be made to pay for younger drivers as I DONT have any intend to let any young person drive my car. Same goes for bike dont bullshit on age or who is main rider and who is sub rider, illegal mods etc. If everything is true, there should be no issues. I understand premiums are high most of the time when you're truthful, but is it worth the risk when something does happen.