Singtel ADSL frequent disconnection

[tt6389]

anyone using singtel ADSL encountering frequent disconnection problem? And any tips to solve this problem? Thks ahead.

[ranzl]

wat modem are u using? mayb the problem lies on the hardware? b4 den got any problem? wat did u changed recently? new network card? change of singtel plan? or?

[redbeacon]

Singtel. Mine used to frequently disconnect because I was using a purchased router that decided to behave badly one day.

 

Now it's okay.

[NaRuTo13]

anyone using singtel ADSL encountering frequent disconnection problem? And any tips to solve this problem? Thks ahead.

 

can u gauge its ur house or singnet problem.. sometime singnet have mass dc but they dun own up the problem and push it to consumer..

 

so its better to dobule check on hardwarezone forum if anyone is complaining or not.. but sometime even no one is complaining.. if all along your internet is fine most likely its not your problem.. cause my estate is less than 5 year old..

[zelot]

Do a 1-1 test first

Step 1. Plug out all telephones n fax machines n etc etc from all wall sockets in ur home

Step 2. Connect (wall socket -> modem -> pc's network card)

Is it okay? As in will get dc easily?

 

Does it happen at certain times of the day or whenever u use it?

Will the dsl light or signal strength light blink when u get dc?

Does it take long to be lited (not blinking)?

[Murphy]

nope..am using for so long....nvr encounter dc pro even though am connected 24hrs.....it could be the modem...

[redbeacon]

Do a 1-1 test first

Step 1. Plug out all telephones n fax machines n etc etc from all wall sockets in ur home

Step 2. Connect (wall socket -> modem -> pc's network card)

Is it okay? As in will get dc easily?

 

Does it happen at certain times of the day or whenever u use it?

Will the dsl light or signal strength light blink when u get dc?

Does it take long to be lited (not blinking)?

 

1 more thing to note:

 

I've read somewhere that because of ADSL signal noise limitations, an ADSL user has to ensure that:

 

1. All phones connect through microfilters,

2. The DSL modem should not connect through a microfilter (should be plugged in straight to the phone wall)

3. There should not be more than 3 hard-wired phone connnections. This doesn't apply to cordless phones.

 

Maybe the TS wanna try these?

[vibration_42]

Maybe is spyware on the com...

[josean]

i can be sure of 2 things

 

1. u are using 2wire modem. either model 1800 or 2700HG/V or something similar

2. u are running wireless network connections

 

if 1 and 2 both are true, then read on. else, ignore below

 

solutions ?

 

1. connect via LAN cable aka RJ45 or network cable. if turns out allright means its the wireless router faulty.

 

if u wanna still connect via wirelessly then either go down to manufacturer for exchange or for a more permenant solution....

 

go get another ADSL modem

[Echo]

if u experience frequent disconnection all of the sudden, that means u should call singnet, and ask to do a housecall immediately. If they say blah blah blah, just ignore and say u only want a housecall to be done. that's what i did before and problems are solved without any further headaches.

[zelot]

if u experience frequent disconnection all of the sudden, that means u should call singnet, and ask to do a housecall immediately. If they say blah blah blah, just ignore and say u only want a housecall to be done. that's what i did before and problems are solved without any further headaches.

housecalls arent free if i rem.

if its a fault in ur home area (from ur front door) onwards, its payable by urself.

If the line outside, its free.

 

ts should try e few prior recommendations to do some self tests of ur line b4 going for housecall option.

[jB]

I spent 3 hours yesterday doing 2 wire connection for a family friend with their room lights spoilt lan can work then wi fi can't work, then both can't work thank god I made it possible

[zelot]

I spent 3 hours yesterday doing 2 wire connection for a family friend with their room lights spoilt lan can work then wi fi can't work, then both can't work thank god I made it possible

ur post does not help the TS in any way.

[eFzek17]

1 more thing to note:

 

I've read somewhere that because of ADSL signal noise limitations, an ADSL user has to ensure that:

 

1. All phones connect through microfilters,

2. The DSL modem should not connect through a microfilter (should be plugged in straight to the phone wall)

3. There should not be more than 3 hard-wired phone connnections. This doesn't apply to cordless phones.

 

Maybe the TS wanna try these?

 

mine everytime pple call in or out, it will dc.. how ever i will try this to see whether ok or not.

[zelot]

mine everytime pple call in or out, it will dc.. how ever i will try this to see whether ok or not.

hmm...

plug in microfilters to all tel sockets in ur home.. and connect ur modem direct to 1 (without microfilter) then call ur home and see if it will dc anot.

 

if will... most prob is e condition of ur home internal tel wiring alr.

then gotta rewire liao.

[ridhzam]

my 4 out of 5 line socket connected to phone. i don't face any dc problem only lag at times. try call singtel tech to check yr ADSL line.if its ok .. maybe your modem

[redbeacon]

mine everytime pple call in or out, it will dc.. how ever i will try this to see whether ok or not.

 

1 more tell-tale sign: One or all phones in the house will exhibit interference. If you pick up a phone and hear fuzzy noises, or that it's unusually soft, check all microfilters are in place.

 

Again, the wire that connects to the modem doesn't need a microfilter though (unless otherwise stated)

[jB]

ur post does not help the TS in any way.

sorry What I'm trying to put is that its not as simple as normal linksys to me

[ah786786]

if u experience frequent disconnection all of the sudden, that means u should call singnet, and ask to do a housecall immediately. If they say blah blah blah, just ignore and say u only want a housecall to be done. that's what i did before and problems are solved without any further headaches.

 

this can be due to wireles channel disturbance and mayB corruption of firmware of the wireless router,the wireless router firmware can be upgraded manually if its corrupted got to check out with the manufacturer.