Any McDonalds delivery riders?

[GuiNNeSS]

MacDelivery is pays reasonably for part-timers. But seems like they sub the recruitment to 3rd party outsider. I love to hang out at the Mac opp my house and those dispatch at the outlet there really a disgrace to the service level of Mac.

 

- the shabby attire (heard its not the same as compare to other dispatch working at city area)

- taking up the WHOLE smoking area outside Mac and those customer who smoke have nowhere to sit

- mess up the area with lots of chairs and hence the poor cleaner (70+ uncle) have to clear up their mess everyday

- drag their noisy 2 stroke bike in the neighbourhood and horn for nothing in the middle of the night

 

Feels that Mac should 'upsize' the image and service level of these dispatch rider.

[spaiduhz]

MacDelivery is pays reasonably for part-timers. But seems like they sub the recruitment to 3rd party outsider. I love to hang out at the Mac opp my house and those dispatch at the outlet there really a disgrace to the service level of Mac.

 

- the shabby attire (heard its not the same as compare to other dispatch working at city area)

- taking up the WHOLE smoking area outside Mac and those customer who smoke have nowhere to sit

- mess up the area with lots of chairs and hence the poor cleaner (70+ uncle) have to clear up their mess everyday

- drag their noisy 2 stroke bike in the neighbourhood and horn for nothing in the middle of the night

 

Feels that Mac should 'upsize' the image and service level of these dispatch rider.

 

Good luck on that.

 

McDonalds are cheap ******** off to pull as much profits as possible.

 

The 12pm-2pm $4.50/$5.00 deals sounds good right? Grab it as soon as possible, as by the end of the fasting month, the deal is off.

 

Ask a crew how much he is paid per hour. Ever wonder why McDonalds have to import so many foreigners to work as the crew? And they expect so much from the crew no less. Standing at the supply base for hours on end, Happily standing at the counter for hours on end enduring abuse from customers? Have to keep on your feet for hours on end cleaning up the mess of other people? The simple task of returning the trays is so difficult for the ungracious, lazy and boliao singaporeans. It takes the foreigners to show some tact and grace, greeting the counter staff cheerfully and returning their own trays from their spotless tables. Ever seen a Singaporean do that?

 

For the riders, I am not sure if you noticed it or not, but the standard attire for the riders are to have their shirts untucked.

 

The mess, I will have to agree. Its not going to be nice to be sitting in your own mess.

 

Regarding the smoking area, I would assume that they only have two tables for smoking customers? Perhaps you can give feedback to management, telling them they can only sit on the pavement and trip up other customers while they smoke.

 

The riders have to deal with alot of crap from customers, till they dont really give a crap about what they think. Too many customers like to complain for the sake of getting freebies anyway (again, a singaporean mentality). Its a lose lose situation for us, since some smart moron coined the term "the customer is always right".

 

Before you find fault with anyone else, perhaps you should have a look at yourself. "The customer is always right, of course, but an ******* is still an *******."

[MysticMoon]

u all never met FAT indian MSIAN RIDING EX5 sending ORDER ! BLOODY F...ing

cheapo. spit smelly saliva on them. cheapo till their 4 litre of JB petrol MUST ZHUN Zhun from jb to sg, send order then back to jb. ask them why can pump even 1litre of sg petrol. they said singapore petrol EXPENSIVE

order tht are far away dont want to go. go toilet hide. 1 order too

picked order tht are near. jump Q

weekend docket money $75-$100

so cheapo. dont even want to pump 1 litre of sg petrol.

 

 

Weekend 1.80/1.20/2 very chao kuan. while they r eating. saw singaporean rider want to pay for the order. they will squeeze the mc chicken into their mouth n say " i finished eating, my turn ". they will ride under block, red light havent turn green chiong liao, ride at pavement, parked at pavement even they r told to park at carpark. give excuse my petrol not ur petrol ... lala

they shld not come singapore n work...

 

weekday they can seat under blk relax smoke 2 stick then go back.

petrol not enuff liao give excuses like tyre punture and head light blow. got to go back.

tyre punture how to go back JB....

 

they will speak tamil with the jb indian crew guess wht

those single order and far order will be singaporean turn

[HideAndSeek]

the branch manager indian?

if not just give feedback lor.

[queirtus]

MacDelivery is pays reasonably for part-timers. But seems like they sub the recruitment to 3rd party outsider. I love to hang out at the Mac opp my house and those dispatch at the outlet there really a disgrace to the service level of Mac.

 

- the shabby attire (heard its not the same as compare to other dispatch working at city area)

- taking up the WHOLE smoking area outside Mac and those customer who smoke have nowhere to sit

- mess up the area with lots of chairs and hence the poor cleaner (70+ uncle) have to clear up their mess everyday

- drag their noisy 2 stroke bike in the neighbourhood and horn for nothing in the middle of the night

 

Feels that Mac should 'upsize' the image and service level of these dispatch rider.

 

well as long as they do not disturb u then its fine right? u dunno what macriders have to go thru and what they really are earning in real truth.

 

well nvm..........

[GuiNNeSS]

so dispatch rider here complain about how tough the job is and how unfair to be complained upon, why hang on to this 'career'?

 

izzit a balance between easy money and light workload?

 

and for service industry, there is no tolerance for sub-standard given the lifestyle in singapore.

[ChaoPuzzy1968]

this thread get to be quite racist

[Izammo]

the shabby attire is quite cool to me leh. its like the rugged look on the riders. hahaha.

[spaiduhz]

so dispatch rider here complain about how tough the job is and how unfair to be complained upon, why hang on to this 'career'?

 

izzit a balance between easy money and light workload?

 

and for service industry, there is no tolerance for sub-standard given the lifestyle in singapore.

 

we in the service industry, who encounter customers like you, have our patience tried far too many times to give a crap.

 

Allow me to open up this discussion.

 

At Kentucky fried chicken, a whole chicken is devided into 9 pieces. 2 thighs, 2 ribs, 2 wings, 2 drums and one keel (or breast, if you prefer to call it that).

 

Day in and day out customers will request for the three bigger parts, and request for none of the smaller parts (wings and drums).

 

While every effort was spent to give the customer his request, no matter how greedy and selfish it may be (a family bucket of 8 pieces, all thighs for example), there may be instances where the request cannot be met.

 

In fact, it is explicitly mentioned that choice of chicken parts are SUBJECT TO AVAILABILITY.

 

Yet we have customers who demand that their request MUST be met. If the request is not met, they complain. Typical Singaporean mentality.

 

 

In McDonalds, the french fries are strangely popular.

 

A batch of fries spends about 3 minutes in the fat fryer before it is ready. Procedure dictates that the fries are discarded after 7 minutes to ensure that the customer will not be getting soggy, or stale fries. it takes around 10 minutes or so in the open before the fries get limp.

 

it takes about 30 minutes for a rider to reach tuas power station, at Tuas South Avenue 9. Enclosed in a thermal bag, the fries get soggy fast. Knowing fully well that it takes some time to reach his location, the customer still complains that his fries are soggy. Again, stereotypical singaporean behavior.

 

Again about McDonalds. Riders want to smoke. Thus they chose to sit themselves at the smoking tables. A customer wants to sit down for a cigarette as well, but doesnt have the courtesy to ask them to move. Instead, she decides to complain. What do you think this is? I believe its called "Stereotypical Singaporean Behavior"?

 

So whats wrong with us complaining as well? Everyone else is doing it. Hey, we are Singaporeans too. Why cant we complain?

 

Or is it because only customers reserve the right to complain? Because they are always right, and we, the service industry, having to bend over backwards for you customers who are always right, are always in the wrong?

 

We, who always have to clean up the mess that you people will not dare to make in your own homes, because there will always be minimum wage crews to clean up the mess that you made? clear the trays that you will never return? utter the "Thank-yous" that will never be returned with a "Your welcome"?

 

You people, who lack basic graciousness, dare to complain about our service standards?

 

oh wait. i forgot. you, the customers who are always right, reserve the right to complain.

 

please carry on complaining! you have the right to, after all. we in the service line dont, after all.

[Yatz86]

relax spai_duhz, u can't please everybody mah...in every 10 singaporean, ill say only 1-2 are good gracious ppl, while the rest are fubar...its the remaining 8-9 fubar ppl that makes the work frustrating...

 

lucky im not so much facing the public in my line of work anymore..that was back in 2002 when working as pump attendant...n yeah i did mcdelivery, not easy man

[ChaoPuzzy1968]

we in the service industry, who encounter customers like you, have our patience tried far too many times to give a crap.

 

Allow me to open up this discussion.

 

At Kentucky fried chicken, a whole chicken is devided into 9 pieces. 2 thighs, 2 ribs, 2 wings, 2 drums and one keel (or breast, if you prefer to call it that).

 

Day in and day out customers will request for the three bigger parts, and request for none of the smaller parts (wings and drums).

 

While every effort was spent to give the customer his request, no matter how greedy and selfish it may be (a family bucket of 8 pieces, all thighs for example), there may be instances where the request cannot be met.

 

In fact, it is explicitly mentioned that choice of chicken parts are SUBJECT TO AVAILABILITY.

 

Yet we have customers who demand that their request MUST be met. If the request is not met, they complain. Typical Singaporean mentality.

 

 

In McDonalds, the french fries are strangely popular.

 

A batch of fries spends about 3 minutes in the fat fryer before it is ready. Procedure dictates that the fries are discarded after 7 minutes to ensure that the customer will not be getting soggy, or stale fries. it takes around 10 minutes or so in the open before the fries get limp.

 

it takes about 30 minutes for a rider to reach tuas power station, at Tuas South Avenue 9. Enclosed in a thermal bag, the fries get soggy fast. Knowing fully well that it takes some time to reach his location, the customer still complains that his fries are soggy. Again, stereotypical singaporean behavior.

 

Again about McDonalds. Riders want to smoke. Thus they chose to sit themselves at the smoking tables. A customer wants to sit down for a cigarette as well, but doesnt have the courtesy to ask them to move. Instead, she decides to complain. What do you think this is? I believe its called "Stereotypical Singaporean Behavior"?

 

So whats wrong with us complaining as well? Everyone else is doing it. Hey, we are Singaporeans too. Why cant we complain?

 

Or is it because only customers reserve the right to complain? Because they are always right, and we, the service industry, having to bend over backwards for you customers who are always right, are always in the wrong?

 

We, who always have to clean up the mess that you people will not dare to make in your own homes, because there will always be minimum wage crews to clean up the mess that you made? clear the trays that you will never return? utter the "Thank-yous" that will never be returned with a "Your welcome"?

 

You people, who lack basic graciousness, dare to complain about our service standards?

 

oh wait. i forgot. you, the customers who are always right, reserve the right to complain.

 

please carry on complaining! you have the right to, after all. we in the service line dont, after all.

 

touche touuche veri well written indeed:thumb:

[JackDaniels]

Hey, sometimes i order Mac, but when it reaches to my doorstep, my drinks are always overflowed.

[ChaoPuzzy1968]

Hey, sometimes i order Mac, but when it reaches to my doorstep, my drinks are always overflowed.

 

got saliva inside ??

[Izammo]

Hey, sometimes i order Mac, but when it reaches to my doorstep, my drinks are always overflowed.

then thats because they hit humps to get your order delivered fast.

[kicskate]

I worked before 1 day and I quit because I was holding a perm night job and it was too tiring for me to ride.

Anyway, I quite interested to work now.

How is the current latest rate like?

Best if AMK or TPY or Bishan area.

Btw, how do u deal with it when raining? Still deliver or not allowed to deliver?

[DeXirant]

we in the service industry, who encounter customers like you, have our patience tried far too many times to give a crap.

 

Allow me to open up this discussion.

 

At Kentucky fried chicken, a whole chicken is devided into 9 pieces. 2 thighs, 2 ribs, 2 wings, 2 drums and one keel (or breast, if you prefer to call it that).

 

Day in and day out customers will request for the three bigger parts, and request for none of the smaller parts (wings and drums).

 

While every effort was spent to give the customer his request, no matter how greedy and selfish it may be (a family bucket of 8 pieces, all thighs for example), there may be instances where the request cannot be met.

 

In fact, it is explicitly mentioned that choice of chicken parts are SUBJECT TO AVAILABILITY.

 

Yet we have customers who demand that their request MUST be met. If the request is not met, they complain. Typical Singaporean mentality.

 

 

In McDonalds, the french fries are strangely popular.

 

A batch of fries spends about 3 minutes in the fat fryer before it is ready. Procedure dictates that the fries are discarded after 7 minutes to ensure that the customer will not be getting soggy, or stale fries. it takes around 10 minutes or so in the open before the fries get limp.

 

it takes about 30 minutes for a rider to reach tuas power station, at Tuas South Avenue 9. Enclosed in a thermal bag, the fries get soggy fast. Knowing fully well that it takes some time to reach his location, the customer still complains that his fries are soggy. Again, stereotypical singaporean behavior.

 

Again about McDonalds. Riders want to smoke. Thus they chose to sit themselves at the smoking tables. A customer wants to sit down for a cigarette as well, but doesnt have the courtesy to ask them to move. Instead, she decides to complain. What do you think this is? I believe its called "Stereotypical Singaporean Behavior"?

 

So whats wrong with us complaining as well? Everyone else is doing it. Hey, we are Singaporeans too. Why cant we complain?

 

Or is it because only customers reserve the right to complain? Because they are always right, and we, the service industry, having to bend over backwards for you customers who are always right, are always in the wrong?

 

We, who always have to clean up the mess that you people will not dare to make in your own homes, because there will always be minimum wage crews to clean up the mess that you made? clear the trays that you will never return? utter the "Thank-yous" that will never be returned with a "Your welcome"?

 

You people, who lack basic graciousness, dare to complain about our service standards?

 

oh wait. i forgot. you, the customers who are always right, reserve the right to complain.

 

please carry on complaining! you have the right to, after all. we in the service line dont, after all.

 

i feel u man..but wad to du..we are lyk "slave" to dem since they are the 1 who pay our salary..haiz..this is life..

[FinG]

for the mature type , it a hardearn living.

for those younger type , it a way to show other pplate can racer on the road.

[wait4me]

hard living??

i see more mac riders riding big big bikes..

make one wonder , the money should be good

 

 

anyway really difficult to find smoking table leh

like what spai said> go up and ask them excuse me..

sometimes jus leave it

[jeffrey83]

not easy la.. shall not disclose the rates here...rain or shine have to go lor... from wat i understand. depends on the weather too.. if its TOO heavy.. think will stop. have to bring rain coat along... si bei sianz...

 

part time part time work can la.. but if jus depends on it for Living.. think its very siong and cant substain lor.. this is how i feel..

 

Mac dun employ us.. we are just like SUB- Contractors. Got agent.. how much the agent earn.. I dun wan to know.. coz i think its confidential.

 

hav to be fast lor...fast fast go fast fast come back BASE!!! hehe... then its next order lor... hahhah..

 

Cheers to all!

[JiggyJig]

ahaha u dont wanna know how much mac is paying per rider to ur agent per hr.

quite alot.

and we the riders get $5 only..

[queirtus]

hahaa totally agree with jiggy

[tidy]

pay is credited into bank account or cash or cheque? izit per month or per 2 weeks? dockets still get per day?

[buttbutt8]

pay is credited into bank account or cash or cheque? izit per month or per 2 weeks? dockets still get per day?

 

For Niche, pay is credited into bank account every month on the 25th but they will hold back 2 weeks of your pay.

Dockets will be settled at the end of every working day when you knock off....

[jeffrey83]

ya.. agreed .. this is how the Agent and Mac works...

[amsyar]

hello People!!

I MacRider too haha